JSM Specialist - System Admin

Job Description

One of our top clients in the defense space is seeking an experienced and motivated System Administrator that is an expert with Jira and Atlassian tools. This seasoned Service Platform Engineer with deep expertise in Atlassian tools (Jira, Confluence) and SharePoint integration to support the development and deployment of new service management platforms. This role will be instrumental in consolidating legacy platforms, standing up new service management platform, and supporting cross-domain capabilities as the project transitions from unclassified to classified environments.

Key responsibilities include:

• Lead the setup and configuration of new Jira and Atlassian suite instances (Jira Service Management)
• Collaborate with a small team (~5 employees) to support platform engineering efforts
• Integrate SharePoint and Splunk into service platform workflows
• Support cross-domain capabilities and transition to classified environment work
• Partner closely with an Agile Coach and Atlassian expert to ensure smooth deployments
• Provide technical leadership and credibility around Jira platform best practices Contribute to the consolidation of previous service management platforms

Compensation: $55-65/HR Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Skills and Requirements

• 5-10 years of experience in platform engineering with a focus on Atlassian tools
• Strong knowledge of Jira administration, configuration, and deployment
• Experience with SharePoint and Splunk integration
• Familiarity with Agile methodologies and coaching environments
• ServiceNow migration to Jira Service Management experience
• Ability to work on-site and collaborate with cross-functional teams (Mckinney, TX / Tewksbury, MA preferred on-site 2 days a week)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].