Computer Support Specialist

The Computer Support Specialist is a full-time, on-site role based in Clearfield, PA. This role is responsible for providing hands-on technical support to clients, including diagnosing and resolving issues with desktop computers, operating systems, and software applications. Day-to-day tasks include troubleshooting hardware and software problems, performing computer repair and maintenance, installing and configuring computer hardware, and ensuring systems run efficiently and securely. The specialist will interact directly with clients to understand their needs, explain technical issues in accessible language, and recommend cost-effective solutions. The role also involves documenting work performed, maintaining accurate service records, and collaborating with team members on more complex or unique technical challenges. This position. Experience in a computer service or IT support environment, familiarity with ticketing or service tracking systems, and relevant technical certifications (such as CompTIA A+ or similar) are preferred. Physical Requirements: Frequent bending, kneeling, crouching, and lifting; ability to climb ladders; ability to work in confined or restricted spaces; and capacity to perform physically demanding work in a safe and efficient manner. Qualifications 1. Candidates should possess strong skills in Technical Support and Troubleshooting to diagnose, prioritize, and resolve client issues effectively. 2. Candidates should possess practical experience with Desktop Computers, including operating systems, user environments, and common business applications. 3. Candidates should possess solid knowledge of Computer Hardware to install, configure, upgrade, and replace components as needed. 4. Candidates should possess hands-on Computer Repair skills, including system cleanup, virus/malware removal, and hardware fault correction. 5. Additional beneficial qualifications include excellent customer service and communication skills, the ability to explain technical concepts clearly, and strong organizational and time-management abilities. 6. Ability to work on-site in Clearfield, PA, collaborate with a small team, and adapt to new technologies and tools as client needs evolve.