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Manager, Product Management

Intercontinental Exchange (ICE)

Atlanta, GAJobSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Atlanta, GA
Work Authorization
Not specified

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Job overview

The Manager, Product Management owns strategy and execution for Intercontinental Exchange’s Servicing Vault domain, including document storage, document audit, and related AI-driven capabilities. The role sets a multi-quarter roadmap, prioritizes architecture and compliance-driven features, and identifies automation opportunities. It partners with engineering, compliance, and servicing operations, while representing the product in client and leadership discussions.

Skills & qualifications

RequiredNice to have

Skills

Product ManagementBusiness AcumenDocument ManagementAudit TrailsRegulatory Storage RequirementsProduct StrategyRoadmap OwnershipAI/ML CollaborationMSPServicing PlatformsCompliance FrameworksAI Workflow Integration

Qualifications

5+ Years Product Management ExperienceMortgage Servicing Experience

Full job description

Responsibilities

  • Owns product strategy and execution for the Servicing Vault domain — document storage, document audit, and related AI-driven capabilities

  • Sets the overarching roadmap the team executes against; balances near-term delivery with long-term platform vision

  • Define and own the Servicing Vault strategy, translating business goals into a multi-quarter product roadmap

  • Drive requirements and prioritization for document storage architecture, retention/audit workflows, and compliance-driven features

  • Identify and scope AI/automation opportunities within document audit and vault operations (e.g., anomaly detection, auto-classification, exception handling)

  • Partner with engineering, compliance, and servicing operations to ensure vault capabilities meet regulatory and investor requirements

  • Act as the primary product voice for Servicing Vault in client and internal leadership conversations

  • Manage trade-offs across competing priorities and communicate roadmap changes clearly to stakeholders

Knowledge and Experience

  • 5+ years of product management experience within mortgage servicing

  • Strong business acumen — able to connect vault/document capabilities to servicer economics, compliance risk, and operational efficiency

  • Working knowledge of document management, audit trails, or regulatory storage requirements in a servicing or lending context

  • Experience shaping strategy (not just executing a backlog) — has owned a roadmap from vision through delivery

  • Comfortable partnering with engineering on AI/ML-adjacent features, even without a technical background

Preferred Knowledge and Experience

  • Familiarity with MSP or comparable servicing platforms

  • Exposure to compliance/audit frameworks (investor, agency, or regulatory)

  • Prior experience introducing AI-driven functionality into a legacy operational workflow

#LI-MA2

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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