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Power Components Manager

Werner Electric Supply

GREEN BAY, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
GREEN BAY, WI
Work Authorization
Not specified

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Job overview

The Power & Components Manager leads Automation Specialists in delivering customer support during implementation and operation. The role manages daily work, coordinates product launches, provides pre- and post-sales technical support, and collaborates with sales and consulting teams on solution opportunities. It also supports product training, identifies customer opportunities, analyzes competitive products, and manages prioritization of billable services.

Skills & qualifications

RequiredNice to have

Skills

Product KnowledgeCustomer SupportProject Specification ReviewBill of Materials PreparationProof of Concept DevelopmentPerformance TestingComponent SizingTroubleshootingGap AnalysisCRMSolution ArchitectureProduct TrainingCompetitive Analysis

Full job description

JOB REQUIREMENTS: Description Be Yourself. Build Your Career. Be Exceptional Together. At Werner, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person's voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other. Learn why Werner is a "Great Place to Work": https://www.wernerelectric.com/Careers Job Summary The Power & Components Manager leads the Automation Specialists in delivering an exceptional customer experience during the implementation and operation stages of the buying journey. Essential Functions Develop and maintain comprehensive product knowledge, including features, benefits, and applications across various platforms. Responsible for managing and prioritizing day to day work of Automation Specialists. Coordinate with the Marketing team to manage product launch activities, ensuring a seamless introduction to the market. Provide pre-sales support to customers including: review of customer project specifications and documents, preparing and presenting bills of materials, proof of concepts, performance tests, and properly sizing and recommending components to solve application requirements. Provide post-sales support to customers including: assisting with customer technical product issues, implementation troubleshooting, product training, and escalating issues to appropriate vendor partners if necessary. Perform gap analysis to identify target customers for specific products and pursue those opportunities. Utilize the customer relationship manager (CRM) tool to log and manage customer opportunities, tasks, customer interactions, and support responses from customers. Collaborate with Account Managers, Business Consultants, and Solution Consultants in opportunity pursuits by defining the best products for the identified solution architecture. Proactively facilitate and provide product-based training to internal teams including Sales and Customer Experience. Proactively provide customers relevant information on new products and technology related to their industry and application needs. Analyze competitive product lines and communicate competitive product differentiators for customers. Manage prioritization of Werner billable services including: installed base evaluations, network assessments, drive... For full info follow application link. Werner Electric Supply is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5E0B0A855C44478B

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