Product Owner (Public Web)

Job Description

The organization is undertaking a major public web redesign, consolidating five distinct websites—each built on different tech stacks and editorial workflows—into a unified platform. After evaluating options with an external agency, Drupal was selected as the preferred solution. The same development team is handling both backend and frontend implementation, integrating a new design system. Content management is led by the Marketing and Communications teams, who actively update and add content. The redesigned site is tailored for end users: patients and their families.

-> Product Vision & Strategy

• Own and evolve the product roadmap for the research website, aligning with institutional goals and user needs.
• Collaborate with the library team and cross-functional stakeholders to define and prioritize features that enhance user experience and engagement.

->User Experience & Personalization

• Drive initiatives to personalize the website experience, moving beyond generic content to deliver tailored research pathways and recommendations.
• Conduct user research and usability testing to understand the needs of researchers, clinicians, and other public users.

->Content & Information Architecture

• Ensure the website’s structure supports intuitive navigation and efficient access to research materials, especially in high-interest areas like cancer research.
• Work with content creators and librarians to maintain high-quality, relevant, and accessible information.

->Stakeholder Collaboration

• Serve as the primary liaison between the library team, IT, UX designers, and external partners. Facilitate agile ceremonies including sprint planning, backlog grooming, and retrospectives.

-> Analytics & Optimization

• Monitor site performance and user behavior using analytics tools.
• Identify opportunities for continuous improvement based on data insights and feedback.

Skills and Requirements

• 5+ years of experience working in the Digital Product space
• Experience supporting various types of stakeholders and regularly engaging to ensure there is alignment
• Working across multiple different teams including engineers, QA's, UX teams etc
• Experience supporting both onshore and offshore development teams.
• Defining and documenting requirements
• Experience supporting websites or web redesigns is a plus -Healthcare

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].