Professional Services Intern, Project Management

Professional Services Intern, Project Management Apply Online LocationLawrenceville, Georgia | Lakewood, Colorado | Lubbock, TexasTravel0-5%Responsibilities This position is designed as an entry into the world of Professional Services. This position requires a high degree of oversight by a mentor or senior team member and may include the following: - Project Planning Activities - Conduct internal project transitions using provided meeting templates - Manage add-on projects for existing clients - Can manage project off-boarding which includes: - Modification of existing project plans - Outlining the remaining scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan with assistance. - Ensure that resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes - Use departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers. - Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required. - Follow provided direction to resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients. - Communicate completion of milestones to clients and secure formal acceptance from them. - Upon project completion conduct meetings with clients, using provided meeting templates, to ensure a smooth transition of services from implementation to support. - Familiarity of contract requirements, program modifications, and other site-specific background information - Ability to research basic invoice questions - Acts on direction provided for process improvement initiatives - After successful completion of PSA Training, completes the responsibilities of the Contract Routing Team - Daily Digest - Initiate New Contract Setup Requests - Selection of appropriate Project template(s) - Performs other duties as assigned Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. Apply at: https://ipc.us/t/213509A8978F4923.