Financial Counseling Manager

Job Description

Insight Global is seeking a Financial Counseling Manager for a leading healthcare organization. This individual will oversee a team responsible for helping patients navigate financial assistance programs, Medicaid enrollment, and other funding resources. The manager will be responsible for daily operations, staff supervision, policy compliance, workflow management, and cross-functional collaboration with care management and social work teams. The ideal candidate is a strong revenue cycle leader who thrives in fast-paced, evolving environments and can successfully guide teams through operational and system changes, including upcoming EPIC enhancements. This is an excellent opportunity to make a direct impact on patient financial access while leading a high-performing team within a large healthcare system.

Skills and Requirements

• 5-7+ years of Revenue Cycle experience
• Bachelor's degree required
• Previous leadership/supervisory experience
• Strong people management and operational oversight experience
• Medicaid enrollment/application experience
• EPIC experience
• Financial counseling experience within healthcare
• Experience working with hospital billing or hospital-based revenue cycle operations
• Knowledge of Financial Assistance programs and Federal Poverty Level (FPL) guidelines

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].