Senior Principal, Business Management

Who We Are Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Who You Are You are a strategic operator who helps build the management systems, reporting structure, and execution rhythm for the Payer and RWD/Insights business units. As Senior Principal, Business Management, you partner closely with the Business Management & Execution Lead and work across Finance, Product, Commercial, Engineering, and Customer Success to turn analysis into action. You are comfortable moving between executive-level reporting, structured problem solving, and hands-on initiative execution to support business performance and growth. Your work helps leaders make informed decisions and drives measurable outcomes for the business and the clients it serves. What You'll Do

• Develop and maintain KPI frameworks, executive reporting, and operational dashboards across the Payer and RWD/Insights business units.

• Analyze financial, operational, and business performance data to identify trends, risks, and growth opportunities.

• Establish success metrics and monitor KPI performance to evaluate initiative impact and inform planning and investment decisions.

• Support forecasting, budgeting, and business performance management in partnership with Finance and business leaders.

• Apply AI and advanced analytics to improve reporting, forecasting, operational insight, and decision support.

• Identify opportunities to use AI, automation, and analytics to improve business processes, reporting efficiency, and operational coordination.

• Break down unstructured business problems into clear workstreams, actionable insights, and practical implementation plans.

• Partner with stakeholders across Product, Commercial, Engineering, and Customer Success to scope, prioritize, and implement operational improvements and strategic initiatives.

• Develop executive-ready analyses, business cases, and recommendations that synthesize quantitative data, customer insight, and market context.

• Support M&A integration planning and execution, including workstream tracking, synergy reporting, and operational alignment across acquired entities.

What You'll Need

• 8+ years of relevant experience in healthcare, SaaS, corporate planning, analytics, or related fields required.

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in a relevant field required, or equivalent combination of education and experience required.

• Strong analytical skills and the ability to interpret financial, operational, and business performance data to support decisions.

• Demonstrated ability to distill complex issues into structured frameworks and concrete action plans.

• Experience building relationships and communicating effectively with stakeholders across levels and functions.

• Ability to work through ambiguity while maintaining a structured, methodical approach to problem solving and execution.

• Track record of building processes and methodically resolving roadblocks.

• Demonstrate growth potential and learning agility by quickly learning new business contexts, tools, and priorities, and applying that learning to improve performance as the organization evolves.

• Show leadership by influencing cross-functional partners, aligning stakeholders around shared goals, and working constructively through differing perspectives to drive outcomes.

• Adapt effectively to changing priorities, evolving business needs, and ambiguous situations while staying focused on execution and results.

• Apply creative thinking to identify practical ways to improve operations, reporting, analytics, and coordination across teams.

• Use analytical skills to break down complex information, identify patterns and risks, and support recommendations with clear, evidence-based reasoning.

• Nice to have: Experience at a high-growth B2B SaaS company; experience partnering with Product and Commercial teams.

Our Shared Commitments

• Maintain compliance with Inovalon’s policies, procedures and mission statement;

• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and

• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Work Environment

• This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).