RRC Investigative Specialist

CORE DCs mission is to strengthen communities, families, and individuals in the District of Columbia by developing and operating exceptional emergency, transitional, supportive, and affordable housing opportunities using evidence-based theories, practices, and programming. INVESTIGATIVE SPECIALIST - Potomac House RRC Hours of Work: Monday - Friday 9:00am to 5:30pm . Salary Range = $45K - $55K The Investigative Specialist is responsible for ensuring that resident disciplinary matters at Potomac House Residential Reentry Center are handled fairly, consistently, and in accordance with the principles of progressive discipline, resident rights, facility policies, and contractual requirements. This position conducts investigations related to resident incidents, grievances, and allegations while ensuring compliance with the Statement of Work (SOW), Potomac House policies and procedures, and applicable federal, state, and local regulations. The Investigative Specialist serves as an advocate for maintaining resident rights and procedural fairness by responding to resident concerns and grievances in a timely, professional, and confidential manner. This position maintains accurate documentation of all incident reports, investigations, disciplinary actions, and progressive disciplinary steps. The Investigative Specialist fosters an environment of professionalism, confidentiality, discretion, and open communication to support the safe and effective operation of the facility. Responsibilities include: Investigate all resident incident reports, disciplinary matters, and assigned grievances. Ensure disciplinary actions are administered consistently and in accordance with progressive discipline practices. Maintain accurate and timely documentation of: o Incident reports o Investigations o Resident grievances o Disciplinary actions o Corrective measures and follow-up activities Maintain a centralized log of all disciplinary actions and investigative activities. Ensure compliance with the Statement of Work (SOW), facility policies and procedures, and resident rights standards. Respond to resident concerns and grievances in a professional, impartial, and timely manner. Conduct interviews with residents, staff, and witnesses related to investigations. Prepare written investigative summaries, findings, and recommendations. Monitor disciplinary processes to ensure fairness, consistency, and due process. Maintain confidentiality of sensitive resident and facility information. Serve as a resource to residents regarding grievance procedures and resident rights. []{style="font-size: 7pt; font-family: 'Times New Roman'; font- "}