
Account Manager KNN Partner Development
MEDICAL COLLEGE OF WISCONSIN INC.
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Job overview
The Account Manager - KNN Partner Development and Success manages a portfolio of long-term partner accounts across the health ecosystem, serving as the primary relationship owner and trusted advisor. The role guides partners from onboarding and goal setting through implementation, support, reporting, and renewal, while coordinating internal resources and representing KNN at national convenings. Regular travel within the United States is required for in-person partner engagements; remote work is limited to specified MCW payroll states.
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Full job description
JOB REQUIREMENTS: Summary As an Account Manager - KNN Partner Development and Success, you will work independently under the direction of the KNN Senior Manager, Partner Development and Success, and in collaboration with team members to manage a portfolio of long-term KNN partner accounts at institutions across the health ecosystem. Serve as the primary relationship owner for assigned accounts, managing all stages of the partner journey from onboarding and goal setting through implementation, support, reporting and renewal. Serve as both a trusted advisor to and internal advocate for KNN partners.This role requires you to travel regularly within the United State for in-person partner engagements. All remote work must be performed within one of the MCW registered payroll states, which currently includes: WI, AZ, DE, FL, GA, IL, IN, MD, MI, MN, MO, NC, TN, TX, and UT. Primary Responsibilities Build and sustain relationships with a range of stakeholders at partner institutions Lead onboarding for new partners, including orienting key stakeholders, co-creating partnership goals and success measures, and establishing communication norms Plan and lead partner meetings, Discovery visits, and other partner engagements, both virtually and in-person Conduct structured needs assessments with partners to understand institutional context, readiness, barriers, and priorities Translate partner needs into clear recommendations for collaborative projects Oversee all projects under an account; delegate execution tasks (administrative support) to Coordinators and collaborate with SMEs across the KNN program office Produce high-quality written deliverables, including partner assessment and recommendation reports, partnership proposals, and project plans. Monitor partner health throughout the partner journey by surfacing risks early and coordinating internal resources to address them Connect partners to one another and to relevant KNN resources, facilitating relationship-building across the Network Represent the KNN at national convenings and conferences Other duties as assigned Knowledge - Skills - Abilities Demonstrated success managing external relationships, accounts, partnerships, or member institutions Excellent interpersonal and communication skills; comfortable engaging senior leaders in academic and/or clinical settings with credibility and poise Ability to manage multiple concurrent accounts and deadlines with minimal day-to-day supervision Strong written communication skills, including experience authoring proposals, needs assessments, partnership reports, or similar Experience... For full info follow application link. EEO/AA Minorities/Females/Vets/Disability The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/35B5AAA360A84C5E Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.
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