Education Coordinator

Job Duties

POSITION SUMMARY STATEMENT:

The Education Coordinator - Advanced Practice and Student Education provides centralized operational coordination for APC student education and general support for students and learners across HealthPartners. The role is responsible for coordinating and supporting the onboarding experience for APC students across HealthPartners and Park Nicollet clinics, ensuring consistent processes.

Working in close partnership with the Lead Clinician for APC Student Education and the Manager of Student Education, the coordinator executes and maintains standardized related to learner placement, onboarding, communication and troubleshooting across the organization. The coordinator promotes consistency, identifies opportunities for process improvement and operational efficiency.

MINIMUM QUALIFICATIONS:

Education, Experience or Equivalent Combination:

Bachelor's degree or equivalent combination of education and experience

3-5 years of experience in program coordination, healthcare operations, or education administration Knowledge, Skills, and Abilities:

Ability to independently manage complex workflows and competing priorities

Strong problem-solving and organizational skills

Ability to interpret guidelines and apply policies

Strong communication and stakeholder management skills

Experience working with data, systems, and tracking tools

Excellent customer service and interpersonal skills

Knowledge of learning management systems, webinar technology and other multi-media learning

PREFERRED QUALIFICATIONS:

Education, Experience or Equivalent Combination:

Experience supporting accredited education or training programs

Experience coordinating recruitment and evaluation processes

Familiarity with education or residency management systems

Essential Duties: % Of Time (minimum 5% increments) 1. Centralized Requests, Placement, and Partnership Coordination

Administers the centralized intake process for APC student, school, and placement requests and ensures requests are complete, documented, and routed appropriately.

Maintains current information on school relationships, learner types, clinical specialties, sites, placement requests, decisions, and available preceptor capacity.

Coordinates communication among schools, learners, preceptors, clinical departments, APC leaders, nursing leaders, and education administration.

Tracks placement utilization, constraints, and unmet demand; prepares information for capacity planning and preferred-partner discussions.

Maintains centralized school and program contacts, partnership records, placement requirements, communication schedules, and supporting documentation.

Supports implementation of standardized school selection and preferred-partner practices established by program leadership.

Escalates capacity conflicts, exceptions, and policy questions to the Lead Clinician or Manager for decision. 35% 2. Learner Onboarding, Support, Compliance, and Operations

Coordinates standardized onboarding, orientation, access, and offboarding workflows for APC students and provides general coordination support for other student and learner populations as assigned.

Tracks required documentation and readiness requirements, including affiliation status, immunizations, background requirements, training, policy acknowledgements, system access, badges, and other organizational requirements.

Serves as a primary contact for routine student questions and helps learners navigate onboarding steps, organizational expectations, training-site resources, and appropriate points of contact.

Provides timely, student-centered support for access, scheduling, technology, parking, orientation, required documentation, and other nonclinical logistics.

Triages concerns, connects learners with the appropriate school, preceptor, department, employee support, safety, or organizational resource, and escalates urgent, sensitive, academic, clinical, or policy matters.

Maintains orientation materials, frequently asked questions, checklists, communications, templates, and learner resources that promote a consistent and welcoming experience.

Supports student communications, office hours, information sessions, and other activities that help learners understand processes and successfully participate in their educational experience. 35% 3. Program Infrastructure, Reporting, and Continuous Improvement

Maintains shared resources, standard work, templates, calendars, distribution lists, SharePoint or Teams content, and other program documentation.

Coordinates meetings, agendas, materials, action items, and follow-up for school partner and internal stakeholder forums.

Coordinates operational planning for new or revised educational models, rotations, and learner experiences.

Documents workflows, identifies recurring student questions or process gaps, and supports standardization and continuous improvement initiatives.

Coordinates learner and preceptor surveys and feedback; summarizes trends, barriers, and opportunities for improvement.

Produces recurring and ad hoc reports on requests, placements, turnaround times, school partnerships, capacity, preceptor participation, onboarding completion, student support themes, and learner experience.

Partners with other education coordinator roles to share best practices, align standard work, strengthen handoffs, and promote consistent processes and learner experiences across programs and sites. 25% 4. Other Duties as Assigned

Performs other duties as assigned to support evolving program, departmental, or organizational needs. 5%

*Job description rankings/percentages are intended to reflect normal averages over an extended period and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We are committed to a culture of diversity, equity, and inclusion. A culture where every person feels welcome, included, and valued. It’s an important part of our Head + Heart, Together culture, and critical to our success.

Minimum Education Required

Bachelor Degree

Minimum Experience Required

3 - 5 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$22.66 - $34.00 / Hourly

Postal Code

55420

Job Type

Full Time

Place of Work

On-site

Requisition ID

123744

Job Benefits

Not specified