VP/Credit Manager

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

Job Purpose & Scope

Responsible for leading a team that processes, underwrites, and approves loan requests in compliance with the Bank’s credit policies and procedures.

Essential Job Functions

• Manages, coaches, and provides training to consumer loan processors/underwriters to ensure Bank’s credit policies, procedures and standards are met.

• Monitors assigned loan application queue to ensure loans are handled in a timely manner to meet department’s service level standards and regulatory requirements.

• Communicates effectively (with internal/external customers and Management) concerning approved and declined consumer loans.

• May perform secondary review on loan applications decisioned with a “Decline” or “Counteroffer” to ensure credit decisions are made according to loan policy.

• Approves loans requiring higher lending authority.

• Provides guidance to underwriters and directly underwrites the more complex loan requests according to Bank’s policies and procedures.

• Works to ensure production standards are met by the consumer underwriting team.

• May develop new procedures and processes to enhance workflow and ensure Bank’s policies are met.

• Ensures compliance with all laws and regulations as they apply to consumer lending.

• Performs special projects and tasks as required by the department.

Knowledge, Skills & Abilities

• Knowledge of consumer loan products and credit analysis.

• Knowledge of accounting principles and business and personal financial statements and tax returns.

• Knowledge of consumer compliance bank regulations in addition to the Office of Foreign Asset Control, the Bank Secrecy Act, the Anti-Money Laundering Act, and the USA PATRIOT Act.

• Knowledge of general banking principles.

• Ability to communicate effectively both verbally and in writing with internal and external clients.

• Ability to demonstrate initiative to accomplish work objectives.

• Ability to work effectively and demonstrate flexibility in a continually changing environment.

• Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

• Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

• Ability to work effectively and professionally with staff and management at all levels of the organization.

• Ability to demonstrate effective customer service skills.

• Ability to work effectively in a team environment and help others when needed.

• Ability to demonstrate effective management and interpersonal skills.

• Ability to maintain confidentiality.

• Ability to work without close supervision.

• Ability to look for ways to improve and promote quality.

• Ability to work extended hours.

• Ability to maintain attention to detail.

• Ability to demonstrate effective time management skills.

• Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint and Outlook

Basic Qualifications

• Bachelor’s degree (Business or Finance preferred) or commensurate work experience required.

• Minimum of five (5) years of consumer credit underwriting work experience required.

• Minimum of two (2) years of leadership experience preferred.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.