Charter Communications/Spectrum logo

Senior Account Sales Representative

Charter Communications/Spectrum

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At a glance

Compensation
No compensation found
Location
Erie, PA
Work Authorization
Not specified

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Job overview

The Senior Account Sales Representative acquires residential customers in assigned non-bulk multi-dwelling properties with 50 or more doors through consultative door-to-door sales of Spectrum connectivity services. The role also grows revenue from existing customers, resolves customer issues, tracks competitor activity, and supports sales operations. Employees spend approximately 80% of their time outdoors and work variable hours, including evenings, weekends, split days off, and holidays.

Skills & qualifications

RequiredNice to have

Skills

SalesCustomer ServiceValid Driver's LicenseCommunications TechnologiesData Networking FundamentalsCable ServicesTelecommunications ServicesConsumer EducationProspectingCold CallingOutdoor WalkingLifting 20 Pounds

Qualifications

High School Diploma or Equivalent Work Experience1+ Years Sales or Customer Service Experience2+ Years Sales or Relevant Work ExperienceSatisfactory Driving Record

Full job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making meaningful connections by helpingpeople and communities byacquiringnew residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door salesfor Spectrum's connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets. Join Spectrum and unlock your potential with a competitive base salary,plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! Andthat'snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career. HowYou'llMake an Impact 1. Actively and consistently support all efforts to simplify and enhance the customer experience. 2. Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance. 3. Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach toacquirenew residential customers 4. Generate incremental revenue from existing customers by adding new oradditionalSpectrum services within assigned properties. 5. Respond to customer problems and complaints according to established company policy, usingappropriate toolsand resources, andfollowthrough to ensure issues are satisfactorily resolved. 6. Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions. 7. Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results. 8. Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and requiredtimeframes. 9. Collect and account for funds and provide receipts according to Company policy and guidelines. Working Conditions 1. Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather 2. Work variable hours, including evenings, weekends, split days off and holidays WhatYou'llBring to Spectrum Required Qualifications Education 1. High School Diploma or equivalent work experience Experience 1. 1+ years in sales or customer service Skills 1. Valid driver's license with a satisfactory driving record within Company required standards Preferred Qualifications Experience 1. 2+ years sales or relevant work experience Skills 1. Understanding of communications technologies and data networking fundamentals 2. Knowledge of cable or telecommunications services 3. Experience educating consumers about products and services 4. Proven successin sales,prospectingor cold calling #LI-DS3 SMD300 2026-84304 SMD300 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regiona sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. EOE, including disability/vets Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source.

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