TM Support Specialist - Team Lead
Indiana, PAJobSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The Treasury Management Support Specialist Team Lead leads and coaches the support team while supporting Treasury Management Consultants. The role oversees team activities, training, performance reviews, service-level agreements, and execution of initiatives. It also supports client relationships and service goals, provides direct service for deposit and Treasury Management products, identifies cross-sell opportunities and process improvements, and communicates client needs to sales officers or management.
Skills & qualifications
Skills
Full job description
As the Treasury Management Support Specialist Team Lead, you will lead the Treasury Management Support Specialist Team and support a Treasury Management Consultant. You have working knowledge of all systems associated with Treasury Management processes, procedures and products. You coach the TM Support Specialist Team and conduct one-on-one meetings to instill value, understand issues and overcome obstacles. You recognize opportunities for improvement and take action to ensure your team functions properly and efficiently. You establish and monitor Service Level Agreements (SLAs) and take appropriate action if they are not being met. You are dedicated and provide energy, inspiration, leadership and support to your team, partners, and clients. You collaborate and share ideas with your team and partners. Responsible tor goal setting, and semi-annual and annual performance reviews. Essential Job Responsibilities 1. Provides leadership support and coaching to TM Support Specialist to help TMC's drive business and Portfolio Management. 2. Leads Treasury Management Support Teams activities that generate new revenue or assist the TMC's. 3. Builds a high-performing team. Onboards and trains new Treasury Management Support Specialists. 4. Leads team's efforts to ensure successful execution of initiatives. Sets clear performance actions. 5. Leads TM Support Specialist team to expand their knowledge, capabilities and production. 6. Provides ongoing actionable coaching and feedback. 7. Develops and maintains strong and e?ective partnerships for our internal and external customers bene?t. 8. Identifies potential e?ciency improvements and assists in the development of alternative methods. 9. Solicits input from your team and takes action on feedback and concerns. 10. Assists the Treasury Management sales team with managing existing client relationships in order to meet and exceed the needs and expectations of clients as well as service goals. a. Assists TMO with identifying top 25 customers and help ensure reviews/meetings are scheduled annually at minimum b. Identifies cross-sell opportunities c. Identifies process and procedure gaps 11. Provides direct client service for deposit and Treasury Management products and services. 12. Builds client relationships by identifying client needs, recognizing cross-sell opportunities, and communicates them to Treasury Management Sales Officers and/or management. 13. Coordinates proper and accura To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAzMDk1LjEwODY1QGZjYmFua2luZ2NvbXAuYXBsaXRyYWsuY29t
How this job compares
Set against the 9,758 open Team Lead jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This postingNot listed
- Pennsylvania median$99–160K/yr50 salary ranges
- Pennsylvania median$21–25/hr67 hourly ranges
- Openings
- Olive Jobs lists 360 open Team Lead jobs in Pennsylvania and 9,758 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Carrols Corporation53 open
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- Experience
- Team Lead postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 8 years (4,389 postings).
- Education
- 1,639 of the 9,758 open Team Lead jobs (17%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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