HR Manager

About Simply Right Simply Right is a growing commercial cleaning and janitorial services company committed to providing exceptional service to our customers while creating a positive and supportive work environment for our employees. We operate across multiple states and believe our success starts with hiring, developing, and retaining great people. We are seeking an experienced, hands-on Human Resources Manager to lead our HR department, strengthen our recruiting and retention efforts, and support our operations leadership team. Position Summary The HR Manager will oversee the daily functions of the Human Resources department, including recruiting, employee relations, compliance, onboarding, performance management, and HR team development. The ideal candidate is an organized, proactive leader who can balance strategic HR initiatives with day-to-day responsibilities in a fast-paced, labor-intensive business. This position requires someone who enjoys solving problems, building relationships, holding teams accountable, and developing processes that support company growth. Key Responsibilities HR Leadership & Management - Lead, coach, and develop HR department employees. - Establish departmental goals, priorities, and performance expectations. - Develop and improve HR policies, procedures, and processes. - Partner with executive leadership on workforce planning and organizational development. - Monitor HR performance metrics and recommend improvements. Recruiting, Hiring & Retention - Oversee recruiting and hiring efforts across multiple locations and states. - Develop strategies to attract and retain dependable employees. - Work closely with Operations Managers to meet staffing needs. - Improve hiring, onboarding, and new-hire orientation processes. - Monitor turnover, staffing levels, and recruiting effectiveness. - Develop employee engagement and retention initiatives. Employee Relations & Performance Management - Serve as a resource for managers and employees regarding workplace concerns. - Oversee employee investigations, disciplinary actions, and terminations. - Coach managers on employee relations and performance issues. - Promote consistent application of company policies. - Help develop a positive, accountable, and professional workplace culture. Compliance & Risk Management - Maintain compliance with applicable federal, state, and local employment laws. - Oversee HR compliance for employees working in multiple states. - Manage employee documentation, personnel records, and I-9 compliance. - Support workers' compensation administration and workplace safety initiatives. - Maintain and update employee handbooks, policies, and HR procedures. - Coordinate HR-related audits and reporting requirements. Training & Development - Develop and coordinate training for supervisors and managers. - Support leadership development and internal promotion opportunities. - Improve employee onboarding and ongoing training programs. - Identify opportunities to strengthen communication, accountability, and management effectiveness. Qualifications Required - 5+ years of progressive Human Resources experience. - 2+ years of HR leadership or supervisory experience. - Strong knowledge of federal and state employment laws. - Experience managing employee relations, investigations, and disciplinary processes. - Demonstrated experience with recruiting, onboarding, and ret ention. - Strong communication, organizational, and problem-solving skills. - Ability to manage competing priorities in a fast-paced environment. - Proficiency with HRIS systems, Microsoft Office, and HR reporting. - Bilingual English/Spanish skills. Preferred - Bachelor's degree in Human Resources, Business Administration, or a related field. - SHRM-CP, SHRM-S P, PHR, or SPHR certification. - Experience supporting employees across multiple states. - Experience in janitorial services, construction, facilities management, hospitality, or another labor-intensive industry. - Experience managing high-volume recruiting and hourly workforces. What We're Looking For We are looking for an HR leader who: - Takes ownership and follows through on commitments. - Is comfortable having difficult conversations and making sound decisions. - Builds strong working relationships with operations leadership. - Understands the challenges of managing a large hourly workforce. - Uses data and measurable results to improve HR performance. - Can develop and lead an effective HR team. - Is approachable, professional, and consistent. - Brings solutions rather than simply identifying problems. Why Join Simply Right? - Opportunity to make a meaningful impact in a growing company. - Work directly with executive and operations leadership. - Lead and develop an established HR function. - Help shape company culture, recruiting, and employee development. - Opportunities for professional growth and advancement. - Competitive compensation based on qualifications and experience.