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Hardware Consultant

COOLSOFT

Madison, WIContractSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Madison, WI
Schedule
Contract
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Associate's degreeValid Driver's License

Job overview

The Hardware Consultant will support the Wisconsin Court System’s computer and network infrastructure, serving court customers throughout the state from a Madison base. The role maintains and troubleshoots hardware and software, provides technical support, performs field upgrades, and responds to technology emergencies. It is in person when not traveling, with at least 50% statewide travel; candidates must be current Wisconsin residents, and relocation is not allowed.

Skills & qualifications

RequiredNice to have

Skills

Computer SetupAudio Visual EquipmentOperating SystemsComputer HardwareComputer MaintenanceTechnical TroubleshootingCustomer ServiceVerbal CommunicationWritten CommunicationNetworkingInfrastructure HardwareTechnical Emergency ResponseCybersecurity Policy ImplementationPhone-Based Technical SupportHardware and Software SupportPeripheral InstallationAudio Visual Technology SupportVideo ConferencingWindows ServerRemote Desktop ServicesActive DirectoryGroup PolicyLocal Area Networks

Qualifications

Associate Degree in Computer Science or RelatedValid Driver's LicenseCurrent Wisconsin ResidentMust Travel 50%+Must Be Insured Through SupplierMust Meet State Vehicle Driving StandardsMust Travel With Overnights

Full job description

Hardware Consultant

(Jobs in Madison, WI)

Requirement id 159286

Job title Consultant

Job location in Madison, WI

Skills required Computer Science, Audio Visual Skills, Networking, Hardware

Open Date 09-Oct-2026

Close Date

Job type Contract

Duration 8 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Consultant: Computer Science, Audio Visual Skills, Networking, Hardware

Start date : 11/9/2026

End Date : 06/30/2027

Submission deadline : 10/16/2026 4:00:00 PM

Client Info : Supreme Court

Note:

*Interview Process: Two Rounds total: First round interview will be virtual, and a second/final interview will be in person in Madison.

*Onsite or Remote: Candidates must be CURRENT Wisconsin residents. No relocation is allowed. Extensive travel (25-50% of the time) throughout the state of Wisconsin will be required. When not travelling, the selected hire will be onsite. Candidates must hold a valid drivers license and be insured through their supplier.

Description:

Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the

computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which

includes over 6,000 computing devices. Specifically, the Technical Support Engineer - Contractor will service court

customers throughout the state and will be based in the Madison, Wisconsin. This position has five main areas of

responsibility:

  1. Provides maintenance and support for Wisconsin Court System software and hardware.

  2. Installs,configures and troubleshoots computer hardware and software in county courthouses and court system offices

throughout Wisconsin.

  1. Provides technical customer support to all court system employees and takes corrective action.

  2. Performs field service to upgrade hardware or troubleshoot and resolve technology issues.

  3. Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems.

Travel requirements will fluctuate based on time of year and CCAPs workload. This position is in person in Madison, WI,

with a minimum of 50% statewide travel required.

Knowledge, Skills, and Abilities Required

Ability to setup computers, related peripherals and audio/visual equipment.

Knowledge of computer operating systems and hardware.

Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas.

Skill in technical troubleshooting.

Skill in providing professional customer service.

Skill in verbal and written communication.

Knowledge of local and wide area networking.

Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security

policies.

Education and Experience Required

  • Associates Degree in computer science, computer technician, or related field.

  • Experience providing phone-based technical support.

  • Experience in computer hardware and software support and maintenance.

  • Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other

peripherals.

Education and Experience Preferred:

  • Experience or training in supporting audio/visual technologies including video conferencing tools.

  • Experience or training in supporting Windows Server.

  • Experience or training in supporting Remote Desktop Services (Terminal Services).

  • Experience or training in supporting Active Directory and Group Policy.

  • Experience or training in supporting Local Area Networks.

License and/or Certificates Required

Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin

with overnights.

Contacts

Works closely and on a routine basis with others in CCAP and the Wisconsin Court System including clerks of circuit court

and county staff, the judiciary and their staff, county information technology and facilities staff, network administrators,

court system department managers, and their staff and consultants.

Work En

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159286 while calling.

EOE Protected Veterans/Disability

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