Data Manager

Data Manager

Charlotte, North Carolina;Addison, Texas; Charlotte, North Carolina; Jacksonville, Florida; Plano, Texas; Chandler, Arizona

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for driving accurate, complete, and timely delivery of data. Key responsibilities include working with business stakeholders and technology teams to direct data management activities and ensure availability for use by appropriate consumers. Job expectations include managing execution within the enterprise data management standards, data quality, and control practices.

Job Profile Summary

This job is responsible for leading execution of the organization’s data strategy and providing people and execution leadership across multiple data governance disciplines. The role maintains Data Steward Executive accountabilities for assigned business areas, including data quality, issue identification and remediation, adherence to enterprise data management requirements, and the full lifecycle of data management where applicable. The role also leads and develops a team of resources that supports execution across data governance programs, including Records Management, Data Privacy, and other related areas, in partnership with peer program leaders. This leader partners across the business, Operations, Technology, Risk, Compliance, and Audit to establish priorities, drive accountability, maintain data integrity throughout its lifecycle, and support effective decision-making, reporting, and risk management.

Job Description:

This role combines direct Data Steward Executive accountability with broader people and execution leadership. The leader is responsible for driving accurate, complete, and timely delivery of data through execution of enterprise data management requirements across assigned business areas. The role directly manages resources that may execute work across multiple data governance disciplines. Peer program leaders maintain functional ownership and subject-matter leadership for their respective areas, including Records Management and Data Privacy, while the Data Steward Executive provides people leadership, capacity management, execution discipline, and accountability for resources supporting those programs. The role works across business and functional stakeholders to prioritize competing demands, align resources to the highest-priority work, address data risks, resolve execution barriers, and drive sustainable outcomes. This leader also identifies opportunities to improve role clarity, resource alignment, consistency, and execution effectiveness while ensuring data is fit for use across business and regulatory needs.

Responsibilities:

• Maintains Data Steward Executive accountability for assigned business areas and drives execution across the applicable lifecycle of data management in accordance with enterprise policies and standards.

• Leads and develops a team responsible for executing data management and broader data governance activities, providing clear accountability, coaching, performance management, and development.

• Partners with peer program leaders, including Records Management and Data Privacy, to align resources and execute program priorities while maintaining clear functional ownership and subject-matter leadership.

• Establishes priorities and manages team capacity across business-aligned data management responsibilities and peer-led data governance programs based on business needs, regulatory requirements, risk, and critical commitments.

• Works with Line of Business partners, including Compliance, Audit, Risk, and Technology, to execute data management activities, resolve execution barriers, and support delivery of data solutions.

• Executes data management requirements by ensuring data processes, risks, controls, inventories, and required documentation are defined, maintained, and aligned with enterprise standards.

• Ensures data is governed across the full lifecycle where applicable, including data quality, issue management, controls, traceability, and sustainable remediation of identified gaps.

• Monitors performance metrics related to data quality and controls, identifies out-of-tolerance conditions and emerging risks, and drives appropriate escalation and corrective action when established thresholds are not met.

• Anticipates emerging data management needs associated with risk, regulatory, and business priorities and works with stakeholders to develop appropriate interim and target-state solutions.

• Leads and supports data management assessments and quality reviews, ensuring appropriate stakeholder engagement, issue identification, and timely follow-through on required actions.

• Identifies opportunities to improve resource alignment, role clarity, process simplicity, consistency, and execution effectiveness across the organization.

• Promotes understanding and consistent execution of enterprise data management requirements through stakeholder engagement, communication, and ongoing leadership routines.

Managerial Responsibilities:

At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.

Required Qualifications:

• Knowledge of data privacy, risk management, compliance, audit, or comparable regulatory experience

o Data Management

o Data Governance

o Data Quality Management

o Risk and Control Management

o Process Management

o Project Management

o Stakeholder Management

• Proficiency in MS Office, including PowerPoint, Excel, Word and Co-Pilot

• Strong organizational skills with exceptional attention to detail

• Excellent verbal and written communication skills with the ability to translate complex concepts into clear, practical guidance

• Ability to collaborate effectively across a diverse set of stakeholders and influence outcomes without direct authority

• Proactive, forward thinking, and process oriented mindset

• Demonstrated ability to manage competing priorities in a dynamic, regulated environment

• Speaks and acts with confidence and demonstrates a bias for action and commitment to sustainable results

Desired Qualifications:

• Strong program and project management discipline

• Experience applying compliance and risk management principles in complex organizations

• Advanced critical thinking and decision making skills

• Strong organization, documentation, and communication (oral and written) capabilities

• Ability to lead through collaboration, partnership, and influence

Skills:

• Data Management

• Data Governance

• Data Quality Management

• Risk and Control Management

• Process Management

• Reporting

• Project Management

• Stakeholder Management

• People Leadership

• Organizational Leadership

• Strategic Prioritization

• Issue and Remediation Management

• Change Management

• Operational Excellence

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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