IT Operations Manager

Description We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.

Responsibilities:

• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.

• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.

• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.

• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.

• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.

• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.

• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.

• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.

• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement. Requirements • Proven experience leading IT or manufacturing technology functions within a light manufacturing or industrial environment.

• Strong knowledge of industrial automation, plant connectivity, and operational systems used to support production performance.

• Hands-on experience with Microsoft Power BI, Microsoft Fabric, and dashboard development for business or manufacturing analytics.

• Familiarity with Microsoft Dynamics 365 ERP and related system integration concepts in a production setting.

• Background in data analysis, configuration management, backup technologies, and core infrastructure support such as Active Directory, Cisco technologies, and computer hardware.

• Demonstrated ability to manage budgets, evaluate technology investments, and lead projects from planning through execution.

• Effective leadership and communication skills with the ability to work across technical and non-technical teams.

• Bachelor’s degree in information technology, engineering, operations, or a related field, or equivalent combination of education and relevant experience. Technology Doesn't Change the World, People Do.®

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