Visitor Information Assistant

Summary These positions are located on the Mt. Hood National Forest and San Bernardino National Forest. These positions are responsible for monitoring the daily functions of the visitor center to assure optimum operation as well as disseminating recreation information to the public. For additional questions about the duties of these positions, refer to the Additional Information Section which includes names and email addresses for points of contact by Forest. Responsibilities Responsible for supervision 20% or less. Duties described are at the target grade, GS-07. Troubleshoots and resolves any problems associated with the visitor facility, personnel, equipment, or sales. Serves as unit collection officer and is responsible for accounting, balancing, reconciling, and accurate record keeping of the visitor center funds. Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local area information, ecological and wilderness information. Coordinates and directs the daily operations for a visitor facility including the handling of daily receipts, sales, and personnel and building/landscape maintenance. Ensures the visitor center is maintained in accordance with established standards Requirements Conditions of Employment Must be a U.S. Citizen or National. Males born after 12-31-59 must be registered for Selective Service or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: For the GS-06: Applicants must have one year of specialized experience equivalent to at least the GS-5 grade level. Specialized experience is defined as meeting two or more of the following: Serve as an assistant to writers, reporters or photographers of local or national media; Gather information, arranging interviews, travel and tours. Produce graphics, brochures, promotional material and prepare newsletters. Present to community groups such as public schools or social groups on community-related topics such as fire safety, environmental awareness, recreation activities, or litter prevention. Prepare recurring reports on items tracked on a regular basis, such as trends in public information needs. Perform routine, repetitive daily activities for visitor center operations, greeted visitors and replied to inquiries requesting general information about organizational activities, programs and policies. For the GS-07: You must have one year specialized experience equivalent to the GS-06 in the Federal service. Specialized experience is defined as meeting three or more of the following: Serve as an assistant to writers, reporters or photographers of local or national media. Gather information, arranging interviews, travel and tours. Produce graphics, brochures, promotional material and prepare newsletters. Present to community groups such as public schools or social groups on community-related topics such as fire safety, environmental awareness, recreation activities, or litter prevention. Prepare recurring reports on items tracked on a regular basis, such as trends in public information needs. Perform routine, repetitive daily activities for visitor center operations, greet visitors and reply to inquiries requesting general information about organizational activities, programs and policies. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for specialized experience. Additional Information The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply. Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer. For additional information about the duties of these position(s): San Bernardino NF, please contact Joshua Direen at [email protected]. Mt Hood NF, please contact Philip Monsanto at [email protected]. Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate as provided in the How You Will Be Evaluated section of this announcement to be considered. Salary wage as shown is for Rest of the U.S. Final salary will be determined at the time of selection dependent on the duty location for more information, refer to the Office of Personnel Management, Salary and Wages web page. Office of Personnel Management, Salary and Wages web page. If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is not guaranteed. This is a non-bargaining unit position. Forest Service daycare facilities may be available. Government Housing may be available. We may select from this announcement or any other source to fill one or more vacancies. Multiple positions may be filled from this announcement.