Human Resources Specialist (Information Systems)

Summary This position is part of the Office of the Chief Human Capital Officer, Department of Energy. As a Human Resources Specialist (Information Systems), you will assists higher graded specialist with researching advice and guidance to be provided to HR directors, supervisors, regional automation points of contact, regional staff members, managers, and employees regarding the operation, maintenance, use of automated systems and capabilities. Responsibilities This is a developmental position. Applicants selected at the GS-09 or GS-11 grade level will have promotion potential to the Human Resources Specialist (Information Systems), GS-0201-12. This position will be filled at either the GS-09 or the GS-11 grade level. As a Human Resources Specialist (Information Systems) GS-09 you will: Assists senior specialists with researching, diagnosing, and resolving HR information system issues, providing customer assistance and technical guidance to managers, employees, and regional points of contact. Assist with identifying issues, upgrades, and enhancements; monitors data quality; resolves user help-desk tickets; and documents errors or workarounds. Assists with extracting, manipulates, and analyzes HR data from multiple enterprise databases to fulfill routine and ad hoc reporting requests that inform leadership decision-making. Reviews HR automated workflows to identify opportunities to replace manual tasks with automation, assisting with the development of standard operating procedures (SOPs) and user job aids. Assist with processing performance and awards, assisting with spreadsheets during performance end of year closure. Assists with correction and processing new actions as applicable, maintains data integrity in Workday and CHRIS. As a Human Resources Specialist (Information Systems) GS-11 you will: Researches, diagnoses, and resolves HR information system issues, providing customer assistance and technical guidance to managers, employees, and regional points of contact. Supports cyclical and mass HR operations such as annual performance appraisals, award calculations, settlement agreements, and account access management across systems like Workday, CHRIS, eOPF, and USA Staffing. Reviews HR automated workflows to identify opportunities to replace manual tasks with automation, assisting with the development of standard operating procedures (SOPs) and user job aids. Identifies system issues and enhancements; monitors data quality; resolves user help-desk tickets; and documents errors or workarounds. Processes corrections and new actions as applicable, maintains data integrity in Workday and CHRIS. Requirements Conditions of Employment Qualifications GS-09 Specialized Experience: A qualified candidate's online resume and personnel records must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) in the Federal service. Specialized experience for this position is defined as meeting 2 out of 3 of the following: 1). Troubleshooting basic end-user access issues and routine system error tickets in automated human resources information systems (HRIS); 2). Assisting with executing test scripts to validate software updates and report basic system defects in automated personnel applications; 3). Extracting routine human resources data from enterprise databases to produce standardized reports for management review. OR Successful completion of a master's or equivalent graduate degree or at least 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D: Human Resources Management, Human Resources Information Systems (HRIS), Management Information Systems (MIS), Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field. OR Combination of education and experience. GS-11 Specialized Experience: A qualified candidate's online resume and personnel records must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-09) in the Federal service. Specialized experience for this position is defined as meeting 2 out of 3 of the following: 1). Assisting in identifying systemic malfunctions and security permission errors within an automated Human Resources Information System (HRIS); 2). Performing tests of enhancements to validate software releases and verify defect resolutions in HR automated applications; 3). Assisting in developing statistical workforce reports by extracting and joining data from multiple enterprise databases to support organizational decision-making. OR Successful completion of a Ph.D. or equivalent doctoral degree or at least 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related to the duties of the position: Human Resources Management, Human Resources Information Systems (HRIS), Management Information Systems (MIS), Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field. OR Combination of education and experience. Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as having a score of 85 or better. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education If substituting education for specialized experience you must submit proof of your qualifying education. Failure to provide college transcripts may result in a rating of 'Ineligible'. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. Additional Information Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions. New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify. Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website. If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section. More than one selection may be made from this vacancy announcement. Some positions may require completion of a probationary period of up to 1 (one) year. Many positions require successful completion of a background investigation. Your performance appraisal and incentive awards will be given due consideration in the selection process based on their relation to the duties of the position and the consistency with which they may be considered in evaluating you against other candidates. Hiring incentives may be authorized in accordance with agency policy and if funding is available. Equal employment opportunity policy. Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. Reasonable Accommodation Policy: https://www.energy.gov/hc/articles/reasonable-accommodation-and-personal-assistance-service-procedures Veterans Information: https://www.energy.gov/careers/veterans-military-spouses Selective Service Registration: http://www.sss.gov/ The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint to the agency within 30 calendar days of the date of alleged noncompliance by completing the Fair Chance Act Intake Form and emailing it to the Administrative Investigations Program at [email protected]. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.