Economic Support Specialist

JOB REQUIREMENTS: Economic Support Specialists screen, interview, verify, and process the eligibility of applicants for income maintenance programs. Our Economic Support Specialist completes most of this work and training virtually via telework; they will attend a state virtual instructor-led training and once complete, the staff member will be placed in our call center. Days in the call center are typically half time on phones and half time working on case management, however, Mondays and expected High Call Volume days may require a full day on the phones. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Are you a detail-oriented self-starter who enjoys working with and assisting others? If so, Monroe County's Human Services Department might have the job for you. We're hiring for a full-time Economic Support Specialist. Successful candidates will be detail oriented as well as personable. An associate degree in bookkeeping, accounting, financial management, or related field; or a minimum of two years related experience would be a plus. A valid driver's license, reliable transportation, and driver liability insurance is required. Computer proficiency is necessary. Bilingual fluency in Spanish is a plus. Candidates with an equivalent combination of training and experience from which comparable knowledge and abilities can be acquired may also be considered. ***** APPLICATION INSTRUCTIONS: Other: A Monroe County application is required. Applications are available on our website: https://www.co.monroe.wi.us/departments/human-resources/current-job-openings or can be obtained at the HR Department located at 124 N. Court Street, Sparta. If you have further questions, please contact HR at 608-269-8719. Applications will be accepted until the position has been filled. AA/EOE