Account Executive, Employee Service - Commercial/Enterprise

Description The Experience

Salesforce is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our Employee Service solutions — encompassing both HR Service and IT Service capabilities. The Employee Service Account Executive role focuses on selling our Employee Portal, HR Service Console, Prebuilt Integrations, and ITSM/ITOM capabilities that empower employees and IT teams with the right information, anytime, through a unified, AI-powered platform.

As an Account Executive, you'll formulate and execute a scalable sales strategy within a designated vertical — driving growth by penetrating our existing Salesforce customer base and attracting new customers. This role sits within the Emerging Business organization, contributing to Salesforce's growth in a fast-paced, collaborative, and innovative atmosphere.

What You'll Actually Be Doing

• Prospect, generate pipeline, and drive revenue attainment within your designated vertical.
• Develop and execute sales campaigns targeting employee service transformation across HR and IT.
• Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
• Collaborate with solution engineers, marketing, and customer success teams to deliver a seamless end-to-end client experience.

You're Our Person If...

• 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, HR Service Management, ITSM, or ITOM.
• Proven experience in solution selling and value-based selling to multiple stakeholders.
• Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
• Proven ability to navigate complex, multi-stakeholder sales processes with a track record of exceeding sales goals.

Even Better If...

• Familiarity with HR tech, employee experience platforms, and HCM systems such as Workday.
• Business acumen to articulate ROI across HR, IT, and operational use cases.
• Knowledge of ITSM tools such as ServiceNow or Atlassian and employee service solutions.
• Experience will be evaluated based on core competencies for the role, including extracurricular leadership, military experience, volunteer work, and professional experience.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.