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Client Services Rep II

Lawrence General Hospital

Lawrence, MAJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Lawrence, MA
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Client Service Representative II provides general front office support to professional staff and serves the patient population using available resources. The role works within a team model to improve the patient experience, communication, access to care, and patient satisfaction. The ideal candidate is caring and compassionate, and can put patients at ease through excellent communication skills.

Skills & qualifications

RequiredNice to have

Skills

CommunicationOrganizational SkillsInterpersonal SkillsTeamworkComputer SkillsSpanishEnglish

Qualifications

High School Diploma or GED1 Year Administrative Experience

Full job description

JOB SUMMARY:

The Client Service Representative II takes a pro-active approach utilizing available resources to best serve the patient population. This position provides general front office support to professional staff while working in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. The ideal candidate will be caring, compassionate and be able to put the patients at ease using their excellent communication skills.

EDUCATION AND RELATED EXPERIENCE:

Required:

  • High School diploma or GED required.

  • Minimum of 1 year of administrative experience in a health care setting

  • Demonstrated strong communication, organizational, and interpersonal skills.

  • Demonstrated ability to work well as a member of a team.

Preferred:

  • Computer skills strongly preferred.

  • Bi-Lingual speaking, Spanish and English preferred.

How this job compares

Set against the 5,827 open Client Services jobs on Olive Jobs, counted October 29, 2026.

Pay
  • This postingNot listed
  • Massachusetts median$90–139K/yr47 salary ranges
  • Massachusetts median$17–22/hr132 hourly ranges
Openings
Olive Jobs lists 211 open Client Services jobs in Massachusetts and 5,827 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in Massachusetts
Experience
This posting asks for at least 1 year of experience; Client Services postings that state a minimum ask for 3 years at the median (1,664 postings).
Education
This posting asks for a high school diploma; 4,039 of the 5,827 open Client Services jobs (69%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 29, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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