District Manager

$80k - $90k per year PAY TRANSPARENCY: earn between $80,000 and $90,000 + Shop Bonus Potential On-site Position in Columbus Ohio! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including but not limited to: What's In It For You**: - Competitive pay with performance-based annual raises! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify FOCUS People - Must ensure each shop has a great General Manager. - Continuously develop and train General Managers to the next level. - Must develop bench at every level from Shift Leader to District Manager. - Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration. - 40% of time must be spent on executing the People Plan and Coaching teams - Coach General Managers on conducting and implementing performance reviews and development plans. - Conduct performance reviews and provide continuous feedback and development. Hold team accountable. - Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders. - Knows how to and routinely identify internal talent, source and recruit. - Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level. - Hold effective monthly meetings with Shop Management team for goal alignment. - Act as communication liaison between Support Center and Shops. - Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.) Customers Ensure all GMs hire nice people and teach them the Potbelly Advantage. Drive the Food Loving Value deep into the shops. Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service. Analyze, address and improve results of the customer feedback program. Audit shops to ensure they meet identified operational