Intake Specialist

We are seeking a dependable and detail-oriented Intake Specialist to join our team in Pittsfield, MA. This role plays a critical part in the referral and intake process, ensuring all information is accurate and complete prior to a patient's first visit. The ideal candidate is organized, focused, and comfortable working independently in a fast-paced medical environment. This is a full-time position, fully onsite. Hours are 8:30 - 5:00 (M-F). Temporary role until end of May approximately. Pay rate is $20.00 - $22.00/hr DOE. Key Responsibilities - Review and process referral packets to ensure accuracy and completeness prior to initial patient visits - Enter referral and patient information accurately and efficiently into internal systems - Verify insurance coverage and ensure compliance with coverage requirements - Communicate and collaborate effectively with internal departments and external partners - Maintain confidentiality and compliance with all regulatory requirements - Manage time effectively while balancing multiple priorities and interruptions - Follow through on issues and problem-solve to ensure timely referral processing Required Qualifications - 1+ year of full-time experience in a medical office (required) - 1+ year of full-time data entry experience (required) - High school diploma or equivalent (required) - Working knowledge of health insurance coverage requirements - Knowledge of medical terminology - Strong general computer skills and comfort working with electronic systems - Proven dependability and consistent attendance - Prior experience in a Home Health Agency environment (highly preferred) This is a great opportunity for a medical office professional looking for a full-time, temporary role supporting an essential intake and referral process.