
Housekeeping Manager, Bilingual a plus
Columbus, OHJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Housekeeping Manager leads the hotel housekeeping team, overseeing staff, work quality, staffing schedules, payroll records, and department budgeting and forecasting. The role includes hiring and training employees, addressing performance and workplace issues, and communicating directions to staff and guests. Candidates need at least one year of experience managing others in a hotel housekeeping office setting; English communication is required, while Spanish is preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description We are looking for our next best Leader to lead our Housekeeping team. We are committed to providing you with: - Highly competitive wages - An exceptional benefit plan for eligible associates & your family members - 401K matching program for eligible associates - Discounts with our Crescent managed properties in North America for you & your family members - Hotel Room Discounts Marriott branded properties worldwide Here is what you will be doing each day: Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate. Arranges staff work schedules, determining days off, ensuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc. Maintains and reviews computerized records for budgeting and forecasting department expenses as well as inspection scores for housekeepers. Communicate both verbally and in writing to provide clear directions to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Does this sound like you? You have at least 1 year of experience managing others at a hotel Housekeeping office setting. Must have the ability to communicate in English and preferably Spanish. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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