Fiscal and Federal Compliance Coordinator

Fiscal and Federal Compliance Coordinator Bowling Green State University Salary: Depends on Qualifications Job Type: Full-Time Division: Finance & Administration Opening Date: 10/15/2026 Location: Main Campus (BG), OH Job Number: BGSU02040 Department: Finance & Administration Closing: Continuous Summary The Fiscal and Federal Compliance Coordinator is responsible for managing and coordinating critical student financial operations, with primary responsibility for student refunds, daily treasury functions, payment processing, and specialized billing activities. This position ensures accurate and timely processing, reconciliation, and disbursement of student refunds while reviewing accounts for eligibility, resolving discrepancies, and maintaining compliance with federal, state, institutional, and NACHA requirements. The position also provides supervision and onboarding of student employees and cross-trains staff to support continuity and efficiency within the Office of the Bursar. Essential Functions Refunding - Manage student refunds, ensuring timely and accurate processing. - Administer Title IV and Title IV Plus refunds in full compliance with federal regulations. - Conduct daily credit balance analysis and liaise with the Treasury Office for payment confirmations. - Collaborate with the Financial Aid Office to confirm loans, scholarships, and disbursement activity. - Review student accounts to verify eligibility for refunds and ensure account balances, charges, payments, financial aid, and credits are accurate before releasing funds. - Coordinate refund processing through the university's student information system, payment processing systems, and electronic refund/payment platforms. - Monitor and reconcile refund transactions to ensure refunds are properly posted to student accounts and disbursed to the appropriate recipients. - Research and resolve refund discrepancies, including returned payments, duplicate refunds, incorrect amounts, outstanding balances, and account adjustments. - Process returned or rejected refunds and coordinate with students, financial institutions, and appropriate university departments to resolve issues and reissue funds when appropriate. - Ensure compliance with federal, state, and institutional regulations and policies related to student refunds, financial aid disbursements, Title IV funds, overpayments, and the return of funds. - Collaborate with Financial Aid, Accounts Payable, Registration and Records, Treasury, and other university departments to resolve account issues that affect refund eligibility and timing. - Communicate with students and families regarding refund status, eligibility, payment methods, returned funds, account balances, and required actions in a professional and customer-focused manner. - Maintain accurate documentation and records related to refund transactions, adjustments, correspondence, and account research in accordance with university policies and record-retention requirements. - Identify and investigate unusual or potentially fraudulent refund activity, escalating concerns to appropriate university personnel in accordance with established procedures. - Develop and maintain knowledge of university policies, procedures, systems, and regulatory requirements affecting student refunds and accounts receivable. - Assist with process improvement and system implementation efforts designed to improve the accuracy, efficiency, timeliness, and security of refund processing. - Cross-train and provide support for other Office of the Bursar/Business Office functions as needed to maintain continuity of operations. - Perform other duties as assigne