ADMINISTRATIVE COORDINATOR 1/2/3/4

Office of Management and Finance Division: Mail Unit/Mail Messenger Location: East Baton Rouge Parish

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Learn more about Louisiana Works

The Administrative Coordinator coordinates all front desk and reception activities for the Louisiana Works headquarters office complex. Serves as the primary point of contact for customers, vendors, contractors, employees, and visitors by providing information, responding to inquiries, and directing individuals to the appropriate resources or personnel. This position requires ongoing coordination with agency staff, divisions, and external representatives to ensure efficient daily operations and the delivery of professional customer service.

The Office of Management and Finance (OMF) oversees the agency’s fiscal operations, budgeting, procurement and contracts, human resources, and other key administrative functions. We provide the internal support and oversight needed to ensure efficient, accountable, and transparent agency operations. OMF does not deliver direct services to the public.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

No experience or training is required. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Details:

• Provides information and responds to inquiries regarding agency operations, including Unemployment Insurance, Workforce Development, Workers’ Compensation, Management and Finance, the Office of the Secretary, and Legal Division services.
• Communicates and coordinates with agency personnel, managers, and representatives regarding front desk procedures, visitor assistance, and special requests.
• Maintains filing systems, records, reports, and databases; reviews documents for accuracy and completeness; compiles data and prepares reports, tabulations, and routine correspondence.
• Distributes employee parking permits, prints and distributes agency forms, and maintains knowledge of current forms and procedures.
• Answers telephone calls, performs data entry and typing assignments, operates office equipment, assists with property inventory activities, and monitors the cleanliness and organization of the front desk and lobby areas.
• Perform duties assigned by the Administrative Services management
• Perform clerical duties associated with Administrative Services responsibilities

Position-Specific Details: Location: Baton Rouge, La Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group: Administrative Coordinator 1, 2, 3, or 4

Please click on the links below to learn more about each job level: Administrative Coordinator 1 Administrative Coordinator 2 Administrative Coordinator 3 Administrative Coordinator 4

How to Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

Contact Information: For further information about this vacancy, contact: Kedrick Kennedy [email protected]

Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-515