
Phlebotomist- Join our blood drive team (We Train) FT
Grand Rapids, MIFull-timeSeen todaySeen in employer's feed today
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Job overview
The Phlebotomist supports blood drives by preparing mobile collection sites, screening donors, performing phlebotomy, and ensuring donor safety. The role also involves transporting staff and supplies in a commercial van, responding to donor questions and concerns, and providing respectful, compassionate customer service. Automation procedures and donor recruitment may also be part of the work.
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Full job description
**Job Duties : ** ::: {block="true" editor="3v9t6" offset-key="rhsj-0-0"} - Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. Provides a service-centric donor experience by interacting with donors respectfully, compassionately, and professionally. - Prepares collection site, performs set up of equipment, including technology systems - With a valid driver's license, may operate mobile drive vehicles. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time. - Performs accurate medical interviews to determine donor eligibility, performs venipunctures/blood draws, ensures donor safety, and re-books donors for future appointments - Observes and responds to donor questions, concerns, and reactions appropriately - Other duties as assigned ::: ::: {block="true" editor="3v9t6" offset-key="16sgp-0-0"} The list of responsibilities above is not meant to be all inclusive, but rather an overview of daily activities. ::: ## Total Rewards Package Compensation The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. ## Responsibilities Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment. Loads/unloads supplies and performs set up at the mobile site, including technology systems and quality control. Performs donor screening (collects donor histories), mini-physical, and phlebotomy. Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. Provides a service-centric donor experience by interacting with donors respectfully, compassionately, and professionally. May conduct automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. Contributes to and upholds a positive team culture and emplo
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