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Director, ServiceNow Consulting & Transformation

KPMG

ROCHESTER, NYJobSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
ROCHESTER, NY
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

KPMG is seeking a technical Director to lead ServiceNow consulting and transformation engagements. The role oversees client implementations, architectural direction, solution-area development, business development, engagement management, and team mentorship. It also involves maintaining client relationships, supporting cross-selling, and building internal networks. Candidates need at least eight years of recent ServiceNow technology consulting experience and a bachelor's degree; ServiceNow CSA or CTA certification is preferred.

Skills & qualifications

RequiredNice to have

Skills

ServiceNow ConsultingSystems IntegrationAnalytical SkillsData AnalysisPresentation SkillsProblem-SolvingStrategic ThinkingTechnical Communication

Qualifications

8+ Years ServiceNow ConsultingBachelor's Degree5+ ServiceNow ProjectsServiceNow CSA or CTA CertificationU.S. Work Authorization Without Sponsorship

Full job description

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.KPMG is currently seeking a technical Director, ServiceNow Consulting & Transformation to join our ServiceNow Consulting practice.Responsibilities: * Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support. * Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards.; Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. * Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates; Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives. * Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries; Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands. * Manage engagements according to KPMGs financial/cost management policies; Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness * Maintain key customer relationships and cross sell other KPMG service offerings as well as maintaining satisfaction and good standing; Build strong internal networks within KPMG to leverage firm-wide capabilities for client solutions. * Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications: * Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results * Bachelor's degree from an accredited college/university in an appropriate field * ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications preferred * Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results * Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives * Travel as needed * Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT,

How this job compares

Set against the 1,410 open Technology Consulting jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This postingNot listed
  • New York median$145–267K/yr78 salary ranges
  • US median$25–38/hr28 hourly ranges
Openings
Olive Jobs lists 85 open Technology Consulting jobs in New York and 1,410 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 8 years of experience; Technology Consulting postings that state a minimum ask for 5 years at the median (1,315 postings).
Education
This posting asks for a bachelor's degree; 1,000 of the 1,410 open Technology Consulting jobs (71%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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