Contractor Service Coordinator

Contractor Service Coordinator

Cottingham & Butler/ SISCO

1 Positions

ID: 5393904008

Posted On 08/18/2026

Job Overview

Join a team that helps independent drivers stay protected and on the road. As a Contractor Service Coordinator , you'll be a trusted resource for customers by answering questions, processing requests, and ensuring their coverage information is accurate. You'll work with customers, business partners, and team members to provide a smooth and positive experience. We're looking for someone who is organized, customer-focused, and eager to learn and grow in a fast-paced environment.

What You’ll Do:

1. Process applications, policy updates, payments, and billing activities for customers enrolled in insurance programs.

2. Review coverage information for accuracy and coordinate updates when needed.

3. Communicate with customers, business partners, insurance carriers, and internal team members to provide support and resolve issues.

4. Deliver exceptional customer service by handling inbound calls and assisting customers with policy and renewal questions.

What We’re Looking For:

• Experience in the transportation industry as well as commercial/personal lines insurance is a plus but not required.

• Excellent customer service or client support experience is beneficial.

• Ability to learn new processes, products, and industry knowledge quickly.

• Strong verbal and written communication skills.

• Ability to prioritize tasks and stay organized in a fast-paced environment.

• Strong analytical, problem-solving, and teamwork skills.

Ready to Join a team that values collaboration, customer service, and professional growth? If you’re excited about starting your career with Cottingham & Butler, send us your resume- we can’t wait to meet you!

Full-Time Benefits - Most benefits start day 1

• Medical, Dental, Vision Insurance

• Flex Spending or HSA

• 401(k) with company match

• Profit-Sharing/Defined Contribution (1-year waiting period)

• PTO/Paid Holidays

• Company-paid ST and LT Disability

• Maternity Leave/Parental Leave

• Subsidized Parking

• Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (https://www.facebook.com/cottinghambutler)

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Customer Service

Health Care

Insurance

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

5393904008

# Positions

1

Start Date

20260818

End Date

20261010

Featured Job

TH Ad

TH Comments

Similar Jobs

Service Representative - Licensed

Cottingham & Butler/ SISCO

Claims Coordinator

Cottingham & Butler/ SISCO

Financial Service Representative

Cottingham & Butler/ SISCO

Condition Management Account Coordinator

Cottingham & Butler/ SISCO

Client Service Representative

Cottingham & Butler/ SISCO

Member Services Coordinator

Cottingham & Butler/ SISCO

Client Service Representative

Express Employment Professionals

Service Representative (Call Center)

Express Employment Professionals

Service Supervisor

Cottingham & Butler/ SISCO

Customer Service Representative

Cottingham & Butler/ SISCO

Share this Job

Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.