Patient Care & Financial Coordinator

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Dubuque, IAJob$22–26/hrSeen 3w agoSeen in employer's feed today

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At a glance

Compensation

$22–26/hr

Location

Dubuque, IA

Work Authorization

Not specified

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Job overview

The Patient Care & Financial Coordinator serves as a key point of contact for patients, surgeons, and clinical staff, schedules consultations and procedures, reviews treatment plans and costs, verifies insurance, prepares estimates, processes payments, and maintains accurate records while ensuring HIPAA compliance.

Skills & qualifications

RequiredNice to have

Skills

CommunicationCustomer ServiceOrganizational SkillsAttention to DetailMicrosoft OfficeHIPAA ComplianceMultitasking

Qualifications

High School Diploma or EquivalentAssociate Degree or Relevant Certification2+ Years Experience in Dental or Oral Surgery or Medical or Healthcare OfficeFamiliarity With Dental/Medical Insurance, Billing, and Coding

Full job description

Patient Care & Financial Coordinator

Sedona Staffing Services

0 Positions

ID: 60457417

Posted On 08/19/2026

Job Overview

Patient Care & Financial Coordinator

Pay: $22–$26/hour, depending on experience

Essential Duties & Responsibilities

Patient Care & Scheduling

Serve as a key point of contact for patients, surgeons, and clinical staff throughout the treatment process.
Schedule consultations, surgical procedures, and follow-up appointments across multiple office locations.
Review treatment plans, costs, and next steps with patients and ensure they understand their recommended care.
Answer patient questions regarding procedures, pre- and post-operative instructions, and office policies.
Coordinate referrals with general dentists and specialists and maintain accurate referral documentation.
Maintain accurate, up-to-date, and confidential patient records in compliance with HIPAA regulations.

Insurance & Patient Accounts

Verify dental and medical insurance benefits and communicate coverage information to patients.
Prepare and explain treatment estimates, financing options, and payment arrangements.
Process patient payments, post charges and adjustments, and maintain accurate account balances.
Reconcile daily transactions and assist with billing and month-end reporting as needed.

Collections & Account Follow-Up

Monitor patient accounts and aging reports for outstanding balances.
Contact patients regarding overdue balances by phone, email, or mail in a professional and courteous manner.
Establish payment arrangements in accordance with practice policies.
Accurately document collection efforts and patient account communications.
Escalate delinquent accounts to management or an outside collection agency as needed.
Identify trends in outstanding accounts and assist with improving collection processes.

Qualifications

High school diploma or equivalent required; associate degree or relevant certification preferred.
2+ years of experience in a dental, oral surgery, medical, or healthcare office preferred.
Familiarity with dental/medical insurance, billing, and coding preferred; training may be provided.
Strong communication and customer service skills with the ability to discuss financial matters professionally and tactfully.
Excellent organizational skills and attention to detail.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Ability to maintain patient confidentiality and comply with HIPAA requirements.
Strong ability to multitask and prioritize in a fast-paced healthcare environment.

How to Apply

If you are interested in this position, please email your resume to [email protected] .

Sedona Staffing is an Equal Opportunity Employer.

Primary Contact

345401

Sedona Staffing

Human Resources,

563-556-3040

Phone

Fax

[email protected]

True

Job Details

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