Help Desk Support Engineer

EMSL Analytical, Inc.

Cinnaminson, NJFull-time$28–30/hrSeen todaySeen in employer's feed today

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At a glance

Compensation

$28–30/hr

Location

Cinnaminson, NJ

Schedule

Full-time

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

Associate's degree

Job overview

EMSL Analytical Inc. seeks a Help Desk Support Engineer in Cinnaminson, NJ to provide in‑person and phone IT support for hardware, software, networking, VOIP, and email, troubleshoot issues, manage equipment deployment, and participate in a rotating on‑call schedule with occasional travel.

Skills & qualifications

RequiredNice to have

Skills

Microsoft SuiteOffice 365Office 2016Windows 7Windows 10Windows Server 2008Windows Server 2012R2Windows Server 2016Exchange 2013Active DirectoryDesktop AuthorityFortigate Networking InfrastructureWeb Filter SolutionsHelp StarLaboratory Information Management SystemsMacola AccountingMitel VoIP SystemsMomentum VoIP SystemsVMwareExcellent CommunicationProblem SolvingPositive AttitudeIndependent WorkTeam CollaborationMulti‑TaskingPrioritization

Qualifications

2+ Years Help Desk/Desktop Support ExperienceAssociates Degree in Technology Related Field or Computer CertificateOccasional Travel Required

Benefits

Medical Insurance

Dental Insurance

401(k) Match

Paid Time Off

Full job description

Compensation

$28.00 - $30.00 / Hourly

Hours Per Week

Number Of Positions

Shift

First Shift (Day)

Job Description

EMSL is currently seeking Help Desk Support Engineer in Cinnaminson, NJ to work within its growing organization and IT department.

Essential Duties & Responsibilities:

Providing Technology Help Desk support services to all employees for all hardware, software, network infrastructure, phone/VOIP systems, internet connectivity, email, etc. Support services will be provided both in person and by phone.

Troubleshooting problems and implementing solutions on an individual basis and as part of a team.

Purchasing, set up, deployment, and maintenance of all hardware and software.

Participating in rotating on-call schedule, including regular shifts providing 24-hour support services.

Occasional travel required.

Requirements:

2+ years previous experience in Help Desk/Desktop support.

Computer certificate from training institute or Associates degree (A.A. or A.S.) in Technology related field, or equivalent combination work experience.

Experience with the Microsoft suite of products including but not limited to Office 365, Office 2016, Windows 7and 10, Windows Server 2008, 2012R2, 2016, Exchange 2013, and Active Directory. Experience with custom corporate applications such as Desktop Authority, Fortigate Networking Infrastructure, Web Filter Solutions, Help Star, Laboratory Information Management Systems (LIMS), Macola Accounting, Mitel & Momentum VoIP systems, VMware is a plus.

Must have excellent communication skills, both written and verbal

Must have the ability to solve problems effectively come up with solutions

Must have a positive attitude

Must have the ability to work independently and as part of a team

Must have the ability to multi-task and prioritize work assignments; demonstrate flexibility with daily work load

Available Shift:

Position is full time, Monday to Friday 9:00 a.m. to 5:30 p.m., can be flexible.

Schedule is subject to change based on business needs and the shift could vary between the hours of 7:30 a.m. and 7:00 p.m.

Candidates currently living within a commutable distance of Cinnaminson, NJ are encouraged to apply

EMSL offers full time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay, flexible spending account. The pay range for this position is $28.00 - $30.00 per hour.

To find out more about EMSL Analytical, Inc. please visit our website at: www.emsl.com

EOE including Veterans and Disabled