Manager, Maintenance

The Manager of Maintenance is responsible for plant, property and equipment management at all regionally assigned building sites. Plans, coordinates, and prioritizes preventative maintenance activities with sound fiscal management. Leads and supervises Maintenance Specialist and directs the work of contracted vendors. Assesses maintenance problems, determines need for large scale projects, and recommends proposals as appropriate. Inspects work in progress by contracted vendors and evaluates completed projects to control costs and ensure work is performed as specified. Responsible for meeting all requirements for fire and life safety codes for health care facilities and for maintaining readiness for regulatory surveys and inspections.

Essential Functions:

• Monitors, assesses, and problem-solves issues involving environmental controls, including HVAC and inter-related mechanical systems, to ensure their operational reliability in the safest and most economical way.

• Ensures that preventative maintenance is conducted according to applicable local , state, and federal codes and regulations. In the absence of applicable local, state or federal guidelines, preventative maintenance procedures will follow the manufacturer’s recommendations.

• Ensures or delegates that appropriate documentation and record keeping (including work orders, preventative maintenance logs, and inspection and test records) is completed in a timely fashion.

• Assesses maintenance problems and either repairs or designates repairs to appropriate staff , volunteers , or contracted vendors.

• Determines the need for large-scale projects and recommends proposals as appropriate.

• Monitors the work in progress and evaluates completed projects to control costs and ensure work is performed as specified.

• Ensures appropriate life safety and security practices to promote a safe environment for staff , volunteers , patients, and visitors.

• Provides or coordinates 24/7 on-call coverage across regionally-assigned sites, including responding to urgent facility issues after hours on weekends, and on holidays. .

• Participates as a member of the Disaster Preparedness Committee.

• Supervises Maintenance Specialist(s), including assigning and scheduling work, participating in hiring, orienting and training, completing performance evaluations, and addressing performance and conduct concerns in partnership with Human Resources.

• Prepares list of building related expenses/improvements for budgetary purposes and apprises supervisor of any variances in budget that may occur.

• Verifies accuracy of charges of building and grounds vendors.

• Ensures readiness for regulatory surveys and inspections (e.g., state licensing, CMS, fire marshal, and accreditation visits), including routine environmental rounds testing and documentation of fire and life safety systems and emergency power, and timely correction of deficiencies.

• Manages vendor relationships, including obtaining quotes and bids, recommending contracts, monitoring vendor performance and compliance (e.g., licensure and insurance), and approving purchases and invoices within delegated authority.

• Develops plans for long range maintenance of all buildings.

• Responsible for routine maintenance of building appearance and function.

• Keeps adequate inventory of supplies for building maintenance and/or works with vendors or staff to ensure adequate supply.

• Assists with special event set up and adapts schedule to accommodate organizational needs.

• Ensures internal and external education, training and activities for self and staff to promote personal and professional growth and to ensure staff competency is maintained at all times.

• Upholds organizational policies and procedures and all regulatory and legal requirements.

• Models the NorthStar standards to care for every person, every time, 100% of the time.

Supervision: Reports to the Manager, Facilities. Able to consistently perform all responsibilities required of the role with minimal support/guidance from management and colleagues. Provides day-to-day supervision and guidance of assigned Property Management staff. Oversees the completion of work by contractors or outside vendors.

Working Relationships:

Internal: Frequent contact with Property Management team, NSCC staff, and Executives.

External: Frequent contact with visitors, construction trades, external vendors/contractors.

Qualifications:

• High school diploma or equivalent with a minimum of three (3) years’ progressive experience in facility maintenance, preferably in a healthcare facility, including at least one (1) year in a lead or supervisory role.

• Possesses knowledge and understanding of facilities management, grounds maintenance, life safety and security practices and procedures, including fire and life safety codes applicable to health care facilities.

• Ability to safely operate all types of machinery, maintenance related hand tools, power tools , and light equipment.

• Previous experience in setting priorities for building and grounds maintenance, experience working with assigned staff, volunteers, or contracted vendors to execute them.

• Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality.

• The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty-five (45) pounds unassisted.

• Must be comfortable regularly walking through construction/job sites.

• Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.

• Must remain up to date on all routine immunizations required by LARA and agency policy.

• Willingness and ability to travel locally and regionally frequently.

• Must have reliable transportation and valid driver’s license to travel to regionally-assigned sites. Frequently works variable hours/days; activities and workload may require extended days.

• Must be eligible to work in the United States.