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Account Manager, Education (US)

Whop

Brooklyn, NYFull-timePosted 1w agoStill listed 4 days ago

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At a glance

Compensation
No compensation found
Location
Brooklyn, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Account Manager, Education owns a portfolio of 300 education creators, including course creators, coaching businesses, and education operators. The role focuses on retention, revenue growth, and adoption of Whop products. It offers substantial autonomy and ownership of the account portfolio and its revenue targets, and is based in person in Brooklyn, with five days per week in the office.

Skills & qualifications

RequiredNice to have

Skills

Account ManagementCustomer SuccessEntrepreneurshipRevenue GrowthRetentionExpansionProduct AdoptionAccount TroubleshootingBusiness Owner Communication

Qualifications

Education Operator BackgroundAccount Management or Customer SuccessCreator or SMB AccountsAccount Growth Track Record

Benefits

Relocation Assistance
Paid Time Off
Medical Insurance
Vision Insurance
Dental Insurance

Full job description

Mission Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop. Role You own a book of 300 education creators after the sale: course creators, coaching businesses, and education operators. You keep them on Whop, grow their revenue, and get them onto more of the product stack. This is a highly entrepreneurial role with a lot of freedom. You own the book and your number. What You’ll Do

  • Manage a book of 300 creators

  • Own retention and expansion. NRR is your number.

  • Get your accounts to adopt payments, ads, treasury, cards, and new product offerings

  • Know each account, its numbers, and its next step

  • Fix problems yourself instead of handing them to support

What We’re Looking For

  • Ex-founder or operator background in education, coaching, or courses

  • Top performing AM / CSM who owned retention and expansion for a book of creator or SMB accounts

  • Track record of growing accounts, not just keeping them

  • Comfortable talking to the person who owns the business

Compensation / perks

  • Best in class base + OTE with competitive equity

  • Location: In-person NYC / Brooklyn, 5 days in office

  • Equinox membership

  • Lunch & dinner M–F

  • Rent stipend within 0.5 mile of the office

  • Citi Bike

  • Ubers home after 10pm

  • Unlimited PTO + health / vision / dental

  • Latest MacBook Pro

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