Lead Banker-East Longmeadow. MA

Lead Banker - East Longmeadow, MA Regular Full time East Longmeadow, MA, US Requisition ID: 2679 Salary Range: $24.50 To $26.40 Hourly Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut and a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Come join our team of dedicated and innovative individuals and contribute to our dynamic, successful organization. Summary: The Lead Banker is an experienced multi-unit banker that peer leads the operational standards of the branch to assist both personal and business customers with all their banking needs in our universal banking model, such as opening accounts, processing all transactions accurately and in a timely manner and taking consumer loan applications. The Lead Banker is an exemplar in customer service, operational excellence and the ability to work closely with customers to understand their financial needs and goals through prescribed sales and service standards and refer to business partners as needed. Upholds the organizations mission and values; operating in the best interest of our customers and communities while delivering the best banking experience. Education and/or Experience: High School diploma required; Associate's degree (A. A.) strongly preferred Three years related experience; or equivalent combination of education and experience Skills needed: Advanced Cash handling experience, business and mathematical acumen required. Ability to build credibility and influence with team members Effective collaboration and listening skills Attention to detail, strong time management and multitasking skills Analytical and critical thinking skills Strong communication skills, verbal and written Superior interpersonal and customer service skills, including the ability to form and maintain client and business relationships Discretion and a dedication to protecting the financial privacy of clients, business partners, and employer Self-directed with the ability to adapt and achieve results while working under the pressures of shifting priorities in a dynamic and agile environment Demonstrated effective problem-solving skills and ability to work independently Ability to successfully work and travel to branch locations as needed and assigned Ability to successfully complete required on the job training and demonstrate competency in accordance with company guidelines Certifications, Licenses and/or registrations: This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. This position requires driving for work; and which may include, but is not limited to, possession of a valid driver?s license, undergoing driving record check and maintenance of acceptable driving record. Computer Skills: Knowledge of computer applications including Word, Excel. Ability to use basic computer skills to enter and/or retrieve data. *Work location may vary due to business needs after employment. Frequent travel is required to and from various banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role.