
Mortgage Processing and Closing
GREEN BAY, WIJobSeen todaySeen in employer's feed today
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Job overview
The Mortgage Processing/Closing Team Supervisor leads the mortgage processing and closing areas while assisting with processing and closing workflows. The role works collaboratively with processors and closers to support efficient, accurate production and customer expectations. It also oversees training, service levels, quality standards, compliance, employee coaching and performance, and staffing. The supervisor works with the Processing Manager, compliance, and quality control.
Skills & qualifications
Skills
Full job description
JOB REQUIREMENTS: At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. The Mortgage Processing/Closing Team Supervisor is responsible for leading the mortgage processing and closing areas and assisting in all steps of the processing and closing workflows to maintain an efficient and effective department. Responsible for working collaboratively with processors and closers to ensure that production is completed efficiently and accurately. As a Mortgage Processing/Closing Team Supervisor, you will: Supervise areas of department including processing and closing doc prep. Participate in processing files and closing doc prep to meet or exceed customer expectations via managing turn times and department quality standards. Train all employees (current and existing) on accurate data input for accurate Findings to reduce potential for negative impact to borrower(s) and bank. Track files to ensure- all service levels, three-day TRID, lock expiration are all met. Assist Processing Manager in development and implementation of retail training in different loan products, accurate loan origination system data entry, various investor loan products and varying over-lays of investors. Prepare and conduct One on One meetings with each employee on a regular basis by using Paycor. Prepare and conduct Processing and Closing meetings for group coaching, training, up to date procedures. Work closely with compliance and quality control to ensure rules and regulations are followed for clean audit findings. Provide continuing education on processes and procedures to ensure clean audit compliance. Conduct timely Performance Appraisals. Educate team regarding performance and department objectives and motivate employees for retention purposes. Recommend and ensure appropriate staffing levels. Assist the Loan Processing... For full info follow application link. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have any questions or need assistance in the application process, please contact HR at [email protected] ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6A35CF86437F4003
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