Sales and Events Coordinator - Holiday Inn & Suites of Saint Cloud

Description

Sales & Events Coordinator

Pay: $19–$22 per hour, depending on experience and qualificationsSchedule: Full-time or part-time | Flexible scheduling | Some evenings and weekends may be required

About the Role

Are you organized, customer-focused, and interested in creating successful meetings and events?

The Sales & Events Coordinator helps drive hotel revenue and guest satisfaction by booking business, coordinating events, and ensuring clients have a great experience from planning through execution.

You’ll work closely with clients, the Sales team, and hotel departments to coordinate event details, support sales efforts, and help ensure every event runs smoothly.

What You’ll Do

• Assist guests and clients in a professional and courteous manner.

• Support the Sales team with bookings, client requests, administrative tasks, and sales activities.

• Use the CRM system to track existing and prospective client information.

• Conduct hotel site tours and outside sales calls as needed.

• Build relationships with clients and help identify solutions for their meetings and events.

• Gather event details and ensure contracts and documentation are accurate and complete.

• Obtain payment information for each contract/group at least 72 hours before the event.

• Communicate event details clearly to appropriate hotel departments.

• Coordinate meeting and function room setups and verify rooms are ready before the group arrives.

• Follow up with clients to ensure their needs are being met.

• Maintain relationships with previous clients to identify future business opportunities.

• Coordinate scheduling with the Sales team to provide coverage for booked meetings and events.

• Complete administrative responsibilities in an organized and timely manner.

• Follow hotel safety and security procedures.

• Keep your supervisor informed of significant concerns or unusual situations.

• Perform other job-related duties as assigned.

What We’re Looking For

• High school diploma or equivalent required.

• One year of hotel, event planning, or customer service experience preferred.

• Strong customer service and professional communication skills.

• Excellent organization, time management, and attention to detail.

• Ability to prioritize and manage multiple responsibilities.

• Ability to work independently with minimal supervision.

• Positive and professional approach when working with clients, guests, and coworkers.

• Strong interpersonal and leadership skills.

• Comfortable using computers and learning CRM systems.

• Basic math skills and ability to handle monetary transactions.

• Ability to understand and follow written and verbal instructions.

Compensation & Benefits

Pay: $19–$22 per hour, depending on experience and qualifications.

This position offers full-time and part-time opportunities with flexible scheduling. Some evenings and weekends may be required.

Positions based in Illinois or Minnesota may be eligible for Earned Sick and Safe Time (ESST) or Paid Time Off (PTO) in accordance with applicable state and local laws.

Eligible full-time, regular associates may receive benefits after applicable eligibility requirements are met, including:

• Medical Insurance: Plan options with reduced premium rates available.

• Health Savings Account (HSA): Eligible employees may participate in a tax-advantaged HSA for healthcare expenses.

• Employee Assistance Program (EAP): Confidential support services available to employees and their immediate family members.

• Paid Time Off (PTO)

Additional benefits available to associates include Minnesota Earned Sick and Safe Time, as applicable, and 401(k) with employer match after eligibility requirements are met.

Work Environment

This position works primarily indoors in a temperature-controlled hotel environment. The role involves regular computer use and may include occasional exposure to outdoor weather conditions when conducting sales calls.

Additional Information

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.

This job posting is not intended to list every duty or responsibility associated with the position. Associates may be asked to perform other job-related duties and follow additional job-related instructions as directed by their supervisor.

We are an Equal Opportunity Employer and consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or military status, or any other characteristic protected by applicable law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.