Warranty Administrator

Planet Honda, Union, NJ 07083

Full time

R119475

Dealership:L0443 Planet Honda

Planet Honda

NOW HIRING Experienced Warranty Administrators!

Pay: Annual earning potential of $80k to $110k

Schedule: Full time

If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! Lithia & Driveway is seeking a detail-oriented Warranty Administrator to support our Service Department at Planet Honda in Union, NJ by ensuring the accurate and timely submission of manufacturer warranty claims. This role plays a critical part in maximizing warranty reimbursements, maintaining OEM compliance, and supporting dealership profitability through effective claim management and documentation.

As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

We’re looking for performance-minded individuals that will help us continue to drive success – apply today to join the nation's largest automotive retailer!

What You’ll Bring:

• 3+ years of previous dealership warranty administration experience required; Honda experience preferred.

• Knowledge of OEM warranty policies and claim processing procedures strongly preferred.

• Experience working in a Service Department, Parts Department, or dealership administrative role is a plus.

• Strong attention to detail and organizational skills.

• Ability to manage multiple priorities and deadlines in a high-volume environment.

• Proficient with dealership management systems and Microsoft Office applications.

• Excellent communication and problem-solving skills.

• High school diploma or equivalent required.

What You'll Do:

• Work closely with Service Advisors, Technicians, Parts Personnel, Service Leadership, and manufacturer representatives to process and submit manufacturer warranty claims accurately and efficiently

• Provide exceptional internal customer service while supporting a fast-paced dealership environment

• Monitor claim status and follow up on returned, rejected, or adjusted claims to ensure resolution

• Audit repair orders against vehicle service history to prevent duplicate submissions and chargebacks

• Manage warranty parts retention and documentation requirements in accordance with OEM guidelines

• Assist with warranty audits and maintain organized claim files and supporting documentation

Total Rewards

The annual salary wage range for this position is $80,000 to $110,000. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com .

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!