Charlie Palmer Assistant General Manager Varies

**POSITION:**Charlie Palmer Assistant General Manager **SCHEDULE:**Full Time **LOCATION:**Reno, NV **SALARY:**DOE TO APPLY: Direct Link:https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=26379 Career Page:https://www.grandsierraresort.com/careers/ Please note, employers may close jobs on the website at any time. MINIMUM/PREFERRED REQUIREMENTS: Present a neat and professional appearance. Compile, compute, and analyze data needed for reports. Learn and retain menu, beverage, and food knowledge. Superior knowledge of fine dining etiquette and wines. Build rapport with internal and external guests. Bilingual preferred. Knowledge and experience using Microsoft Office Products required. Ability of complex reading, writing, math, and task completion skills required. Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, memorization, problem solving, independent judgment, and decision making. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Must be a minimum of 21 years of age. Minimum 3 years of fine dining restaurant/food supervisory experience managing a large restaurant team or any combination of education, training, or experience that provides required knowledge, skills, and abilities. ServSafe certification required. Must maintain appropriate Alcohol Awareness card. JOB RESPONSIBILITIES/DUTIES: Manage day-to-day restaurant operations with the General Manager in accordance with established policies and procedures. Establish and administer training programs within the restaurant, including new team member orientation. Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinate maintenance and development of methods for high quality food preparation; assist in the maintenance of food service procedures and presentation for maximum guest satisfaction. Maintain an efficient scheduling program ensuring high standards of food preparation and service with minimum man-hours. Instruct team members in safety policies and follow up to ensure hazards are eliminated. Monitor food appearance and communicate deviations from standards to salaried food prep supervisors. Act immediately on guest complaints to ensure corrections are made when possible. Compile annual budgets, variance reports, weekly management reports, comp reports, inventory reports, and any other required reports. Monitor work of all team members to ensure compliance with established policies and procedures. Work closely with Internal Audit to ensure compliance with established procedures. Ensure compliance with health and safety regulations. Conduct interviews; recommend hiring, promotion, demotion, release of personnel; recommend wage and salary adjustments within guidelines. Counsel, guide, and instruct team members in performance of duties. Prepare and coordinate scheduled performance reviews. Act as General Manager in their absence. Any other duties as assigned. WORK ENVIRONMENT/PHYSICAL DEMANDS: Constantly standing; frequently walking and balancing; occasionally reaching overhead and bending. Must be able to occasionally lift/push/pull up to 25lbs. Occasional repetitive use of dominant hand. Constant use of vision abilities including distance, depth perception, field of vision, and color vision. Work performed indoors alone and frequently with and around others. Face-to-face and verbal contact with others on extended shifts, around computer equipment and mechanical devices. Noise level usually moderate. May be exposed to slippery surfaces, fumes/odors, and secondhand smoke. Reasonable accommodations may be made for individuals with disabilities. EEO: Copyright 2015. All rights reser ed. | Grand Sierra Resort and Casino - 2500 East Second Street - Reno, Nevada 89595 - 800-501-2651