
Senior Sales Representative
Charter Communications Holding Co LLC
Dayton, OHJobSeen todaySeen in employer's feed today
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At a glance
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Requirements
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Job overview
The Senior Sales Representative sells products and services to residential customers in assigned non-bulk multi-dwelling properties with 20 or more doors. The role uses door-to-door solicitation, lobby events, and relationships with property managers to meet sales goals, increase service penetration, and generate revenue from existing customers. It also involves resolving customer issues, tracking competitor activity, completing sales paperwork, and working outdoors in variable conditions.
Skills & qualifications
Skills
Qualifications
Full job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers. How You'll Make an Impact - Actively and consistently support all efforts to simplify and enhance the customer experience - Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio - Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management - Generates incremental revenue from existing customers by adding new/additional services - Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved - Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions - Attends and actively contributes to sales meetings and training programs - Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting - Collect and account for funds and provide receipts according to Company policy and guidelines Working Conditions - Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather - Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) - Exposure to moderate noise levels - Must be able to work evenings and weekends - Variable hours: may include weekends, holidays, and split days off What You'll Bring to Spectrum Required Qualifications Education - High School Diploma or equivalent work experience Skills - Valid driver's license with a satisfactory driving record within Company required standards - Knowledge of cold call sales skills, persuasion, and clear communication skills - Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle - Ability to work outside for extended periods in any season and/or during inclement weather - Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Experience - Experience in sales or customer service - 0 to 6 months Preferred Qualifications - Sales or relevant work experience - 1+ - Knowledge of communications technologies and services, with an emphasis on data networking fundamentals - Knowledge of cable or telecommunications services - Experience with consumer education of products and services - Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required #LI-NT2 SMD311 2026-77231 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspect
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