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Office Assistant Transportation

Papa John's International

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At a glance

Compensation
No compensation found
Location
Louisville, KY
Work Authorization
Not specified

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Job overview

The Transportation Administrative Assistant supports the Transportation Team Leader and Quality Control Center with daily office operations in a warehouse transportation environment. The role assists with payroll and DOT documentation, maintains transportation spreadsheets and support documents, handles general administrative tasks, and helps address customer service and delivery issues. Preferred experience includes Excel, Samsara, transportation management systems, and transportation payroll processes.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordMicrosoft ExcelMicrosoft PowerPointLotus NotesMicrosoft AccessComputer ApplicationsSamsaraTransportation Management SystemsCross-Functional CollaborationRoot Cause AnalysisPolicy EnforcementEnglish Comprehension

Qualifications

High School Diploma or Equivalent2+ Years Administrative or Customer Service ExperienceDistribution or Transportation Environment Experience

Benefits

Tuition Assistance
Paid Time Off
401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

T he Better Ingredients, Better Pizza Team!

Transportation Administrative Assistant

Administratively assists the Transportation Team Leader in the day-to-day operation of the Transportation office. Communicates with Corporate PJ Food Service Logistics Department on administrative needs. Daily contact with Quality Control Center Delivery Specialists. Essential functions are performed in a warehouse transportation environment.

What’s on the Menu:

  • Assist with processing Delivery Specialists payroll.

  • Assist with maintaining appropriate Department of Transportation (DOT) documentation (DOT logbooks, reports).

  • Create and maintain spreadsheets on pertinent transportation information for reporting purposes.

  • General office administrative duties including, but not limited to filing, answering phones and taking and disseminating messages.

  • Proactively assist in addressing customer service and delivery issues.

  • Create/update support documents for Quality Control Center.

  • Provide administrative support for the Quality Control Center team (mailing, copying, filing, faxing and other administrative duties).

  • Order and monitor office supplies.

  • Support supervisor and team with general accounting, travel arrangements, and other duties as needed.

  • Provide back-up administrative support during supervisor’s absence.

  • Other related duties as assigned.

  • Ability to provide backup support for dispatch functions as needed.

  • Proficiency with computer applications; experience with Excel, Samsara, and transportation management systems (TMS) preferred.

  • Ability to collaborate effectively with cross-functional warehouse stakeholders to identify and address root causes of customer-related errors.

  • Experience supporting transportation payroll processes preferred.

  • Ability to reinforce established policies and standard operating procedures (SOPs) and address non-compliance appropriately with drivers and other team members.

Better Benefits:

  • Dough & Degrees, our fully funded online college program. Eligible team members can earn a degree fully online on their own schedule.

  • Great Paid Time Off

  • 401(k) Plan

  • Employee Assistance Program

  • Bonus Opportunities

  • Comprehensive benefits package - Medical, Dental, Vision including virtual doctor visits

  • Career advancement opportunities

  • In-Store discounts - Pizza Party, anyone??

FUNCTIONAL SKILLS

  • Basic computer knowledge required (Microsoft Word, Excel, Power Point, Lotus Notes and Access).

  • Must be able to read and/or understand written and/or verbal policy, instruction and direction in English.

EDUCATION, EXPERIENCE AND CERTIFICATIONS

High School diploma or equivalent required.

Two to four years administrative/customer service experience in a distribution/transportation environment.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.

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