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Hospice Intake Coordinator

Crossroads Hospice & Palliative Care

Akron, OHJobSeen 2w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Akron, OH
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Crossroads Hospice & Palliative Care seeks an Intake Coordinator to compassionately receive and process hospice referrals, assign patients to appropriate teams, and manage workflow across multiple systems. The role requires strong attention to detail, effective communication, and reliable transportation while contributing to a supportive, growth‑focused environment in the Akron community.

Skills & qualifications

RequiredNice to have

Skills

Microsoft TeamsSharePointElectronic Clinical RecordsAttention to DetailCompassionate Phone PresenceReliable Transportation

Qualifications

3+ Years Hospice ExperienceValid Driver's License

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

At Crossroads, compassion is not just a goal; it's our guiding principle. We refuse to reduce it to a mere transaction. Our organization operates on the belief that compassionate teamwork is the cornerstone of our success. We believe it's worth every effort because no one should face the end of life alone.

Join us and be part of a team that stands up for compassion, that listens, that grows, and that ultimately makes a profound difference in our community.

Intake Coordinator Qualifications:

  • At least 3 years of hospice experience (intake preferred, billing acceptable) in a high-volume referral setting

  • Receive and promptly process hospice referrals and inquiries, scheduling a hospice representative with the patient and family to assess the need for services

  • Assign patients to the appropriate team after admission, in coordination with team leaders

  • Ready to apply hospice experience to the workflows of a centralized system; central office experience is a plus, including handing off and receiving incomplete work items

  • Strong working knowledge of Teams, SharePoint, and electronic clinical records

  • Able to work across multiple systems and juggle competing priorities with strong attention to detail

  • Compassionate, professional phone presence

  • Reliable transportation, a valid driver's license, and the ability to safely operate a vehicle

Intake Coordinator Schedule:

Tuesday to Saturday

  • Tuesday to Friday: 10:00 AM - 6:30 PM

  • Saturday: 11:00 AM - 7:00 PM

Intake Coordinator Benefits

  • Be part of a team willing to grow, listen, be heard, and be challenged.

  • Health, Dental, Vision, 401k, PTO.

  • Set the industry bar for the standard of care.

  • Continuing Education Reimbursement.

  • Ability to grow into a variety of different roles inside our team and organization.

  • Competitive Industry pay.

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