Manager, Integrated Data Analytics

Hybrid

Grand Rapids, MI

Full time

R201803

Job Summary

The Manager of Integrated Data Analytics leads a highly technical team of data & analytic professionals supporting health plan strategy, operations, and performance. The role is responsible for ensuring the team delivers actionable insights, advanced analytics, and recommendations that help leaders make informed decisions, prioritize investments, and achieve strategic objectives.

In collaboration with the Senior Director and as part of the Integrated Data Analytics management team, this leader partners with business, clinical, product, finance, and operational stakeholders to measure program effectiveness, outcomes, and ROI; develop predictive models and decision intelligence capabilities; and design data-driven tools, applications, and workflow solutions that turn insights into action. This manager provides technical direction, prioritizes analytic work, develops talent, supports resource planning, and helps establish standards that promote analytic quality, documentation, data stewardship, and sustainable delivery across the health plan.

Essential Functions

• Establishes departmental goals and objectives, performance and production standards to assure quality.

• Acts as a customer advocate and provides ongoing communication with customers, staff and multidisciplinary team regarding customer, staff, management, quality care issues and departmental goals.

• Leads the tactical planning for their area(s) of oversight, and participates in the preparation and management of an annual operating plan and budget. Develops capital and operational budgets for assigned area(s). Routinely monitors, manages and controls budget, analyzes variances and takes appropriate action. Develops plans for productivity improvements.

• Works in collaboration with leadership to inspire a culture that fosters and celebrates performance excellence particularly in care, practice, service and operational indicators. Champions an atmosphere exemplifying transformational care and service outcomes to internal and external customers. Creates an expectation that staff become involved in committees, projects and continuous improvement activates. Holds staff accountable for high performance against job descriptions, policies, procedures, controls and processes, as well as corporate and divisional guidelines

• Responsible for the retention of talent in a demanding technology environment that requires 24/7/365 service availability. This includes developing an understanding of what encourages retention in each individual, and its application, using creative, approved methods (e.g. flexible work schedule, educational opportunities, etc.) that promote the appropriate work/life balance, while first ensuring agreed upon services levels are being met. Mentors, coaches and develops staff, and acts as a role model and resource.

• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities. Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature. Attends and participates in professional functions such as meetings, conferences, seminars and schools to maintain a high level of knowledge in the products, technology and business solutions to meet the changing industry opportunities.

• Ensures that the department is staffed with the appropriate mix and numbers to meet customer needs. Maintains payroll information. Responsible for interviewing, hiring and retaining staff/members of the team, performance monitoring of staff, initiating follow-through with disciplinary action and termination, in consultation with Human Resources, when appropriate.

• Responsible for the management of team(s) that develop Enterprise Data Assets and maintain the accessibility, sustainability, documentation and accuracy of these assets for business users. Facilitates the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise. Regularly assesses asset usage and viability to reduce technical debt.

Qualifications

• • Preferred - Bachelor's Degree or equivalent health care management, business, finance, health services research, computer science, mathematics, statistics, informatics, biostatistics, nursing or other related area of health care focus

• Preferred - Master's Degree or equivalent related field

• Required - 3 years of relevant supervisory, management or project leadership experience

• Preferred - 5 years of relevant healthcare, business, information services, or data analytics experience

• Preferred - 3 years of relevant proven experience and expertise with producing reports for multiple audiences including the board of directors, administration, physician and nursing leadership.

• Preferred - 3 years of relevant data extraction experience from clinical information systems

• Preferred - 3 years of relevant experience managing teams with disparate roles and focuses, and in directing the work of others

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

• Waist to Waist > 5 lbs: Seldom up to 10 lbs

• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

• Waist to Overhead > 5 lbs: Seldom up to 10 lbs

• Bilateral Carry > 5 lbs: Seldom up to 10 lbs

• Unilateral Carry > 5 lbs: Seldom up to 10 lbs

• Pushing Force > 5 lbs: Seldom up to 10 lbs

• Pulling Force > 5 lbs: Seldom up to 10 lbs

• Sitting: Frequently

• Standing: Occasionally

• Walking: Occasionally

• Forward Bend - Standing: Seldom

• Forward Bend - Sitting: Occasionally

• Trunk Rotation - Standing: Seldom

• Trunk Rotation - Sitting: Occasionally

• Reach - Above Shoulder: Seldom

• Reach - at Shoulder or Below: Seldom

• Handling: Occasionally

• Forceful Grip > 5 lbs: Seldom

• Forceful Pinch > 2 lbs: Seldom

• Finger/Hand Dexterity: Frequently

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1241 E BeltlineAve NE - Grand Rapids

Department Name

PH Data and Analytics - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.