Distinguished Engineer

Distinguished Engineer

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Distinguished Engineer will be responsible for leading the design, development, and modernization of enterprise workflow experiences. With a deep expertise in ServiceNow, front-end engineering, product engineering, and process optimization, this role will serve as a hands-on technical leader responsible for creating scalable, intuitive, and high-impact digital workflow solutions that improve how business users, operations teams, and technology teams work across the enterprise.

How you will make an impact:

• Will partner closely with product, design, business units, platform teams, and enterprise architecture to simplify complex processes, improve user experience, and deliver modern workflow-enabled products.

• Architect and deliver scalable, resilient AI solutions leveraging technologies such as agentic systems, large language models (LLMs), distributed systems, and event-driven architectures.

• Define enterprise-wide technical direction, including architecture patterns, integration standards, and reusable platform capabilities.

• Lead AI-driven modernization of legacy systems through automated code transformation, service decomposition, and continuous optimization.

• Design and implement AI-enabled software development lifecycle (SDLC) practices to improve engineering velocity and quality.

• Establish technical standards, governance frameworks, and best practices for AI systems, including monitoring, evaluation, and responsible AI.

• Collaborate with UX, product management, engineering, operations, architecture, security, compliance, and business stakeholders to deliver reliable, secure, and maintainable product experiences.

• Partner with engineering teams and stakeholders to enable adoption of AI-assisted development and drive continuous improvement in system performance and productivity.

• Lead modernization of legacy workflow tools, forms, portals, manual processes, and fragmented user experiences into streamlined digital products.

• Provide technical leadership and mentorship while influencing enterprise technology decisions through deep expertise and hands-on engineering options, and strategic recommendations for AI investments.

Minimum Requirements:

Requires a bachelor's degree in Information Technology, Computer Science, Engineering, or a related field and a minimum of 15 years of experience in software engineering, including experience leading, designing, implementing, and operating distributed systems and large-scale architectures, or any combination of education and experience which would provide an equivalent background. Experience designing, developing, and maintaining software solutions using Python, Java, or comparable object-oriented programming languages also required, as well as experience designing and implementing APIs, microservices, and event-driven architectures, and applying cloud, CI/CD, and DevOps practices.

Preferred Skills, Capabilities and Experiences:

• Experience designing and building user-centered enterprise products, including portals, dashboards, self-service experiences, case management tools, service catalogs, workflow interfaces, and operational applications is preferred.

• Experience building workflow-enabled applications using enterprise workflow platforms, automation tools, low-code/no-code platforms, or business process management technologies is preferred.

• Experience with ServiceNow platform capabilities such as workflow automation, App Engine, Flow Designer, Integration Hub, Service Portal or custom application development is preferred.

• Experience implementing integrations with enterprise systems through REST APIs, web services, event-driven integrations, middleware, cloud platforms, and enterprise data services is preferred.

• Hands-on experience building prototypes, proof of concepts, reusable UI components, workflow accelerators, reference implementations, and production-quality application components is preferred.

• Strong understanding of product engineering practices, including user research, journey mapping, backlog management, experimentation, metrics, telemetry, feedback loops, and iterative delivery is preferred.

• Familiarity with AI-enabled workflow automation, virtual agents, intelligent routing, process mining, knowledge management, and productivity-enhancing automation capabilities is preferred.

• Experience including hands-on technical leadership in designing, evaluating, prototyping, or delivering enterprise-scale AI, cloud, platform, integration, or distributed systems solutions is strongly preferred.

For candidates working in person or virtually in the below location, the salary* range for this specific position is $254,584 to $381,876.

Location: Chicago IL

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=8giMvgesLESaRuvu61vU17EJaA0EP3FIissI8zmZ\_NpUNUgyTFRUMkY5NE5JNDFWMkhaUzQxMkJLWS4u&route=shorturl) and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/) .