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Patient Services Representative - CCP Wexford

UPMC

Wexford, PAFull-timeSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Wexford, PA
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

UPMC Children’s Community Pediatrics is hiring a full-time Patient Services Representative to support its Wexford office. The role involves assisting patients with check-in, scheduling, healthcare navigation, financial responsibilities, and administrative tasks. Weekend and evening availability is required. The posting requires a high school diploma or equivalent and lists experience with office applications and equipment, medical terminology, and health records systems as preferred.

Skills & qualifications

RequiredNice to have

Skills

Patient Check-InAppointment SchedulingHealthcare NavigationBiometricsMyUPMC PortalFinancial AdvocacyInsurance VerificationHIPAA CompliancePhone HandlingRecord ScanningPersonal Computer ApplicationsOffice EquipmentTypingMedical TerminologyMedipacEpicHealth Records Systems

Qualifications

High School or EquivalentAct 31Act 33Act 34Act 73Two Years Medical, Billing, Fiscal, or Customer Service Experience

Full job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Wexford.

Weekend and evening availability required to support the hours of operation.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

  • Scheduling: Arrange follow-up appointments and connect patients to services.

  • Support: Help patients navigate the healthcare system and provide clear instructions.

  • Technology: Register patients in Biometrics and promote MyUPMC portal.

  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

  • Admin Tasks: Handle phone calls, scan records, and perform office duties.

  • Completion of high school or equivalent.

  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.

  • Knowledge of medical terminology preferred.

  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran

How this job compares

Set against the 75,117 open Customer Service jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This postingNot listed
  • Pennsylvania median$50–61K/yr85 salary ranges
  • Pennsylvania median$16–19/hr915 hourly ranges
Openings
Olive Jobs lists 3,234 open Customer Service jobs in Pennsylvania and 75,117 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Pennsylvania
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,365 postings).
Education
This posting asks for a high school diploma; 13,463 of the 75,117 open Customer Service jobs (18%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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