Founding Software Engineer — Product
Remote · USJobPosted 4 days agoStill listed 3 days ago
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Job overview
The Founding Software Engineer — Product will build customer-facing product surfaces for a platform used to score calls, file issues, and prove fixes. The role takes features from customer feedback through production and includes observing customers using shipped features. It works closely with design to shape interfaces and emphasizes quality through testing, instrumentation, and preventing silent failures.
Skills & qualifications
Skills
Qualifications
Full job description
Own the surfaces our customers live in — the platform where calls are scored, issues are filed and fixes are proven. You will take features from a customer sentence to production, and you will talk to the people using what you shipped. What you'll do: Design and build product surfaces end-to-end: Next.js/React frontend, GraphQL API, Postgres data model — schema to pixel. Turn messy real-world workflows (test suites, issue triage, run reviews) into interfaces that feel obvious in hindsight. Work directly with design on a system that takes craft seriously — and push back when something reads wrong. Sit in on customer calls, watch people use your features, and ship the fix the same week. Raise the bar on quality: tests where they earn their keep, instrumentation everywhere, no silent failures. What you'll bring: 4+ years building production web applications, with deep TypeScript and React experience. Comfort owning a feature across the whole stack — API design, data modelling, and UI polish. A portfolio (or war stories) showing product taste: you notice spacing, latency and empty states. Bias to ship: you would rather put a small version in front of a user this week than a big one next month. Clear written communication — we are remote and we write things down. Stack: TypeScript · Next.js · React · GraphQL · Postgres (Drizzle) · Bun · AWS (SST).
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