System Support Specialist

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2619614 Bingham County System Support Specialist Established: January 15, 2021 Revised: April 9, 2025 Page 1 BINGHAM COUNTY\ Is Recruiting for the Position of SYSTEM SUPPORT SPECIALIST October 1st 2026 Salary: Starts at $49,581 Annually DOQ/DOE\ Fulltime: County Benefits Included\ Including 13 Paid Holidays, 6 Weeks Paid Parental Leave, Health Insurance, Public Employee Retirement System of Idaho (PERSI)\ Closing date: Open Until Filled\ Pay Grade: N22 FLSA Designation: Non-Exempt Purpose Of Class/Primary Function\ Under direction of the Information Technology Director, the candidate will be responsible for supporting, organizing, modifying, and installing Bingham Countys Computer systems. Familiar with Local Area Networks (LANs), Wide Area Networks (WANs), Internet and Intranet systems and network segments. Reasonable accommodations will be considered for qualified individuals with disabilities to perform the essential functions of this role. Essential Duties and Responsibilities (will vary by assignment) Maintain, install and support server and desktop systems. Analyze and isolate pc, server, and network issues. Monitor systems to ensure security and availability to specific users. Evaluate and modify systems performance. Identify user needs. Determine server and pc system requirements. Maintain integrity of server infrastructure, deployment and, security. Assign configuration of authentication and authorization of directory services. Maintain network facilities in individual machines, such as drivers and setting of personal computers as well as printers. Maintain Windows servers such as file servers Virtual Private Network (VPN) gateways and intrusion detection systems. Administer servers, desktop computers, printers, routers, switches, firewalls VOIP Phones, software deployment, security updates and patches. Maintain network documentation. Train users by designing and conducting training programs; providing references and support. Update job knowledge by participating in educational opportunities; reading professional publications; maintain personal networks; participating in professional organizations. Protect confidentiality. Ensure continuity and statutory compliance through adequate back-up systems and protocols. Specialty Areas\ Windows Active Directory experience. Must be able to understand, administer and support 247 Law Enforcement System, work with various state agencies, and corporate vendors to Bingham County System Support Specialist Established: January 15, 2021 Revised: April 9, 2025 Page 2 troubleshoot state, law enforcement networks and systems. Must be able to learn and become proficient in various government software suites, physical security systems including IP cameras, DVRs and physical access control. Must be available for on-call status. Will support various additional specialty areas as assigned. Must be able to adapt and learn. Experience with Group Policy, Microsoft Infrastructure services, Dynamic Host Configuration Protocol (DHCP), Domain Name Systems (DNS), and Remote Authentication; experience with VMware server virtualization; knowledge of VOIP telephony systems and the ability to manage and troubleshoot networking or day-to-day issues. Qualifications and Competency Requirements\ Essential: Proficiency in: Microsoft Office 2013 and above, Microsoft Exchange 2016, Microsoft server 2012 and above, Microsoft SQL Server 2008 and above, Microsoft Hyper-V, VMware 6.X and above, Storage Area Network (SAN) and Network Attached Storage (NAS) storage devices, Active Directory, SonicWALL Fire Walls, Remote Desktop Protocol (RDP) and Remote Apps, Internet Protocol (IP) Networking and Management, server ardware, Dell workstations, IP printers, scanners and all-in-one workstations. Network, software, hardware & storage troubleshooting skills. Wireless networks, troubleshooting, deployment, and management. Self-starting and motivated. Ability to multi-task and work on various projects simultaneously. Ability to work with outside vendors and consultants on a daily basis. Ability to interface with all d