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Patient Services Coordinator

Novant Health

Greensboro, NCFull-timeSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Greensboro, NC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Novant Health seeks a Patient Services Coordinator IV for its Spine & Scoliosis Clinic in Greensboro, NC. The full‑time role involves serving as an EPIC super‑user, handling scheduling, authorizations, patient intake, records, billing, and acting as a liaison among patients, providers, and staff while fostering a welcoming environment.

Skills & qualifications

RequiredNice to have

Skills

Epic SystemsCPT CodingICD9‑CM CodingOrganizational SkillsProblem‑SolvingCommunicationAdaptability

Qualifications

High School Diploma or GED3 Years Medical Office Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

What We Offer

Patient Services Coordinator

Position: Patient Services Coordinator IV

Location: Greensboro, NC

Department: Spine & Scoliosis Clinic

Employment Type: Full Time 40hrs per week /No Weekends/No Holidays

What You'll Do:

  • Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues.

  • Scheduling & Authorizations.

  • Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery.

  • Back up-front desk coverage for Check in and Check out.

  • Foster a welcoming environment, making every patient feel valued and heard.

  • Manage patient records, insurance information, and billing processes with accuracy and confidentiality.

  • Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.

What We're Looking For:

  • High School Diploma or GED.

  • Minimum of 3 years' experience in a medical office setting REQUIRED. Other related experience may be considered in lieu of medical office experience.

  • Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding.

  • Strong organizational, problem-solving, and communication skills.

  • Ability to adapt to changing priorities and work collaboratively in a diverse team.

Why Join Novant Health?

  • Competitive Compensation: Attractive salary with opportunities for advancement.

  • Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings.

  • Professional Development: Access to continuous learning and career growth opportunities.

  • Inclusive Culture: A diverse and inclusive work environment that values each team member.

  • Work-Life Balance: Generous paid time off and wellness programs.

Job Opening ID

191640

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