
Airport Operations Crew PT
Part-timeSALT LAKE CITY, UTPart-timeSeen todaySeen in employer's feed today
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Job overview
The Airport Operations Crew provides customer service at the airport, supporting customers through check-in, boarding, arrivals, and departures. Crewmembers handle luggage, reservations, announcements, cabin preparation, and airport equipment, and assist customers with special needs. They rotate through airport operations functions and may work variable hours, including holidays and weekends.
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Full job description
Position Summary The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers' personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed.Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment. Essential Functions * Verify customers' personal identification * Tag, lift, and handle customer luggage * Announce flight arrivals, departures, and pre-boarding information via the public address system * Communicate with our customers to keep them constantly informed * Offer ancillary products to our customers such as "even more speed" and "even more space" * Coordinate various duties with coworkers and other departments to ensure proper handling of customers * Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor * Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc. * Assist customers with special needs, e.g. customers who need assistance in boarding * Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.) * Other duties as assigned Minimum Experience and Qualifications * High School Diploma or General Education Development (GED) Diploma * At least eighteen (18) years old * One (1) year of customer service or sales experience * Strong interpersonal and listening skills * Complete fluency in written and spoken English * Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring * Must be able to adhere to JetBlue Uniform Policy Manual Standards * Able to travel and/or work variable hours, flexible shifts, including holidays and weekends * Experience using a mouse, computer, keyboard and basic word processing, email and office applications * Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements * Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge * Experience performing under pressure and within fixed time constraints * Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards * Depending on location, may need to acquire and maintain a United States Customs Clearance * Available for occasional overnight travel (10%) * Able to make occasional trips to other locations for training or temporary assignment * Must pass a pre-employment drug test * Must be legally eligible to work in the country in which the position is located * Authorization to work in the US is... For full info follow application link. JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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